How to change the tariff plan Velcom. Full list of USSD requests for A1 (velcom) subscribers. How can I add a subscriber number to the "Black List"
People using the communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much this or that service will cost. For example, a call to another country, etc.
In order not to get into such situations, it is enough to find out what rates for the selected tariff plan are used on the SIM card. How to find out tariff plan on Velcom and clarify the terms of service? Is it possible to do this on my own or do I need to contact the dispatch service specialists? All these questions will be discussed in the article.
How to find out the tariff plan on Velcom: possible options
Regarding his number, the subscriber can obtain data in several ways. Conventionally, they can be divided into two categories: through self-service systems or with the help of service employees of the operator mentioned earlier.
Obtaining any data related to the account status, the list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs (corporate tariff, options for individuals).
Using an automated number management service
The Velcom service operator has developed a whole service that is intended for subscribers of this company and allows for full number management: changing tariffs, activating and deactivating services, viewing cost data and receiving other information. For people using communication services and already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. You can get it in any convenient way: via the USSD service, by calling a short number, via the Internet.
How to find out the tariff plan for Velcom through the web interface?
If you want to have full access to your number, view and at any time independently manage the services, account and change Velcom tariffs (“Everyone says”, “Smart”, etc.), we recommend using the web interface. By going to the site of the cellular company and clicking on the link "personal account", you can find yourself on the home page.
Here, before you can access, you will need to register. It is not difficult to do this, you should carefully read the instructions located on this form. This procedure is carried out once. In the future, the subscriber will be able at any time, using the assigned password, to open his personal page. As mentioned earlier, having received the opportunity to view data by number, a person who is a client of Velcom will be able to perform any action “on click”.
Voice information system
For people using a yellow SIM card, those who better absorb the information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dial key) from your number, you can get to the multifunctional service. It is enough to select the appropriate items to obtain the necessary data. Please note that here you can also perform any operations with the number. In addition, you can always press the connect button with the operator if some actions cause difficulties and you need to clarify some nuances.
Short Service (USSD) requests
If you are interested, on "Velkom", use the method of SMS informing. You can send a USSD request from the SIM card for which you want to receive data as follows: *141*2*1# + dial key.
In response to such a question, the operator will send a text notification to the client's number containing the name of the tariff. By the way, given request perfect for those subscribers who do not understand their number and would like to refresh it in memory. Indeed, in the message that is sent by the automatic service in response to the previously given combination, there is also a phone number.
Viewing Tariff Information
After the client finds out what tariff he uses on his number, you can easily clarify what conditions apply to him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the official resource of the operator, it can be easily found through search engine. Next, you need to find the desired name in the section of the website "Tariffs" Velcom ("Smart", for example) and familiarize yourself with the conditions:
- You must pay 14.50 rubles per month for using the tariff plan.
- For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to take into account that this limit does not include calls to short numbers (third-party content providers) and calls to international destinations.
- It is also possible to call "favorite" numbers (of which no more than five can be assigned) for free within the established limit. If it is exhausted, then calls will still be free of charge to the numbers selected in the list of "favorite" numbers.
- Use the Internet also for a subscription fee of 14.50 rubles. per month can be free within one gigabyte.
The full terms and conditions of the Smart tariff plan and other tariffs can be found on the official website or by calling the customer support service.
Tariff plan change (subsequent TP) is a service that allows its subscribers to switch to another tariff. The service is paid, and under certain conditions free.
The first shift during the calendar month downwards in the subscription fee is paid, increases are free of charge. The second shift is always paid.
The balance must have an amount sufficient to write off for the shift.
*There are exceptions, please check the certificate for details.
You ask: how to change the tariff plan? The answer is simple: Velcom provides several ways to do this:
- via USSD request;
- through an Internet assistant (CCIS);
- when contacting service centers.
Tariff change via USSD request
To change through a special command, you need to take a few steps.
Step 1. We dial the combination *141*3*4# on the phone, and then press the "Call" button.
The response message will give you information about the current plan and view others to choose from.
Step 2. Press the "Reply" button and enter 1 (one) and then send a message.
You will be offered a choice of several categories, each of which comes with a serial number that must be entered in the response message:
- for Comfort;
- for Calls and Internet;
- for the Internet;
- for business.
Click "Reply" and enter the serial number from the list.
In the return notification, you will already be able to choose what you need.
Step 3. Choose a tariff, remember the serial number, and click "Reply".
In the last step, we can get information about the new TP (without change), and directly change.
We enter the number of interest to us in the response message and confirm the change.
*USSD requests in the Velcom network are free of charge.
Changing the tariff plan through your personal account
If you have already registered an account in CCIS, then simply log in to it and go to the main page.
Contacting service centers
For this method You can contact the sales and service centers of VELCOM. You must have an identity document with you (passport, driver's license, etc.)
Conditions and restrictions
- one shift per day is allowed;
- TP can be changed on any day of the month;
- the service is not available to subscribers of PRIVET tariff plans;
- the rest of the included traffic of the previous tariff plan is cancelled;
- the possibility of using a promotional (bonus) tariff plan;
- traffic is regulated by the promotion rules
*The change can be made at any time convenient for the subscriber.
For reference
Information technology (IT, from the English information technology, IT) is a wide class of disciplines and areas of activity related to technologies for managing and processing data, including the use of computer technology.
At present, under information technology most often understand computer technology. In particular, IT deals with the use of computers and software to store, transform, protect, process, transmit and receive information. Computer technicians and programmers are often referred to as IT professionals.
© en.wikipedia.org
Wikipedia - the free encyclopedia
printstation24.ru
VELCOM subscribers can change tariff plans using the USSD menu
VELCOM gave subscribers the opportunity to change their tariff plan from using USSD-menu *141#. New Feature The menu is valid for VELCOM subscribers - individuals (except for PRIVET subscribers).
To use the USSD menu, you need to dial *141# on the phone keypad and the call key, after which a list of possible operations will appear on the display. Next, depending on the model of the mobile phone, press the "OK" or "Answer" key. Then enter the number corresponding to the menu item of interest, in this case - "3". Press the "ok" (reply) key again.
Also, subscribers can use a direct USSD request of the form *141*3*4# and a call key. Detailed information on how to do this can be found on the website www.velcom.by.
USSD requests in VELCOM network are free of charge. The cost of switching to a tariff plan with a lower subscription fee is 7,000 rubles, excluding taxes.
Mobile operator Velcom, operating on the territory of Belarus, gives its subscribers the opportunity to change the tariff used independently and different methods. For example, you may need to change your tariff plan to Velcom when the company has released a new offer with an expanded range of services and favorable conditions.
In order for the operator's customers to know how to change their tariff plan, they should familiarize themselves with the information on the conditions under which it is changed, in what ways this can be done, and how the functions connected earlier will work.
Before changing the tariff plan to Velcom, you need to learn about some rules, without which it is impossible to carry out this procedure:
- You can change the tariff on Velcom any day, but not more than once a day;
- the procedure is paid in accordance with the rules established by the operator for a particular tariff;
- For a month, you can switch the tariff for free. Further similar actions should be paid;
- for those who are served by the prepaid system, a paid transition to a new tariff is possible if the subscriber has enough Money to pay for the service.
Ways to change the tariff plan
Operator cellular communication Velcom has developed different ways, allowing you to switch to another tariff:
- By sending the combination *141*3*4# - this option is available to individuals.
- Online from the official Velcom portal.
- In the Personal Account. Here you need to have administrator access and be legal entity. Change of plan to rates that are not included in the number of available, is made only after application.
- At Velcom service points and communication stores, having a passport with you.
If the services connected by the subscriber are blocked during the tariff plan replacement period, the operation cannot be performed. As soon as they are restored, the application for the transition must be submitted again.
The transition to the tariffs "Pension", "Social" and "Employee" is made absolutely free of charge and an unlimited number of times a month. For other plans, prices should be obtained from the operator. On the first day after changing the offer, the subscription fee is charged according to the new cost.
The operation of a number of services after the change
Before changing the tariff, you should find out how the previously connected options will work after that:
- The remaining Internet traffic from the old tariff is canceled, and another package can be used by the subscriber immediately after activation.
- The "Mobile Internet" option with active traffic is not deleted if it is also available on the new tariff offer. In this situation, the rest of the traffic can be used at another tariff chosen by the client.
- The connection of the "Internet for tariff" function is carried out if "Mobile Internet" was not connected on the previously applied plan, and a package was used that is not included in the new offer.
- If at the previous tariff the client did not have access to MMS and his own page in the system, after the change he gets the opportunity to use them.
- Whether the bonus traffic is available to the client who has changed the tariff is determined by the procedure for the promotion, in accordance with which the Internet was provided.
After changing the tariff offer, the previously existing “favorite numbers” of the subscriber are cancelled. You can activate them only if they are contained in the settings of the new plan. This is done by sending a USSD request *141*3*3# or in the Personal Account in a separate tab.
The process of changing the tariff may be limited by the conditions specified in the contract between Velcom and its client when purchasing equipment at a discount. The mobile operator reserves the right to change the conditions with subsequent coverage of the adjustments on the official portal.
What is the Velcom Personal Account for?
Users who have registered in the Personal Account on the Velcom website have the ability to remotely change tariffs, activate and delete options, as well as manage the money on their mobile phone account.
How to register
Step-by-step instruction:
Password recovery
If the password is forgotten, you can send a second request to the system by clicking on the "Forgot password" link on the Velcom website.
How to proceed: 
- Send request *141*0#.
- Specify a different password containing five to ten characters.
- Wait for the system to send confirmation.
Important! The newly entered password is considered temporary. After completing the procedure, you must enter your Personal Account and change it to a permanent one.
Features of the Personal Account
On the Velcom portal, the operator's client can perform various operations:
- check the account balance;
- find out the balance, name and settings of the tariff plan;
- change Velcom tariff plan;
- check the remaining number of points, minutes;
- activate data transfer and much more.
It is possible to change the tariff plan to Velcom quite quickly and simply, and it will be possible to do this both remotely, there and during a personal visit to the office or service point. The only thing left for the client to do is to choose the most convenient option for himself.
We have tried to collect the most frequently asked questions of our subscribers and the answers to them. If you have a question, the answer to which you did not find in the list, you can ask it using a special form.
- click "Save" - the file will start downloading to your computer
- run the file with the software and click "Start"
During the update (it will last about 5 minutes), do not turn off or restart the computer, do not remove the modem from the USB port.
- After the process is finished, click "Finish".
a) Install the modem in another USB port(If this is a desktop computer, then install the modem on back panel computer).
b) In the 3G Internet program, check the network signal strength;
follow the suggestions below and try again:
a) Install the modem in another USB port (If this is a desktop computer, then install the modem on the back of the computer);
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) In the 3G Internet program, select the profile corresponding to your tariff plan or "Mobile Internet" service package. If it doesn't exist, create it manually using the instructions above.
d) In the 3G Internet program, check the network signal strength;
e) Manually specify the network in the 3G Internet program (Tools - Options - Network - Registration mode - Manual search and registration, then the Refresh button. After the program finds the velcom network, select this network and click the "Register" button);
f) Test the modem on another computer.
follow the suggestions below and try again:
a) In the 3G Internet program, you need to check the Internet profile and select the appropriate one for your tariff plan or "Mobile Internet" service package;
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS).
c) Test the modem on another computer.
follow the suggestions below and try again:
a) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) Test the Internet through another web browser;
d) Check the modem on another computer;
e) Try turning it off for a while antivirus program(antivirus may block the connection);
follow the suggestions below and try again:
a) Install the modem in a different USB port (If this is a desktop computer, install the modem on the back of the computer).
b) Test the modem on another computer.
follow the suggestions below and try again:
a) Check your balance for cash;
b) In the 3G Internet program, select the profile corresponding to your tariff plan or "Mobile Internet" service package. If there is none, create it manually using the instructions above;
c) Remove the SIM card from the modem and put it back into the modem;
d) Reinstall the 3G Internet program;
e) Test the modem on another computer.
follow the suggestions below and try again:
a) Restart your computer;
b) Install the modem in another USB port (If this is a desktop computer, then install the modem on the back of the computer);
c) Test the modem on another computer.
If the error “Dialing through an operator or manually” appears during connection, then follow the recommendations below and try again:
a) It is necessary to uncheck the box "Dialing through the operator" on the Advanced tab in the Network connections folder
- FOR Windows XP: START - Control Panel (Settings - Control Panel) - Network Connections;
- FOR Windows 7 (Vista): START - Control Panel - Network and Control Center public access- Change adapter settings);
- FOR Windows 8: Keyboard shortcut WIN+X - Control Panel - Network and Sharing Center - Change adapter settings)
This error may occur after changing network protocol during the software update process, please follow the instructions below and try again:
a) Try to perform System Restore if it has not been disabled;
b) Try to find ways to resolve this error on the Internet yourself;.
c) Try reinstalling the operating system.
D-Link DWM-157
- in the dialog box, select the location on your computer where you would like to save the file with the software
- click "Save" - the file will be downloaded to your computer
- unzip it and run from the folder “ZTE MF180” the file “setup.exe”
During installation (it will take about 5 minutes), do not turn off or restart the computer, do not remove the modem from the USB port.
How can I add a subscriber's number to the "Black List"?
If this function is provided by your telephone, you can use it by referring to the phone manual. Company A1 does not have the Black List service.
How can I check if my Personal Account is connected?
You can check the availability of the service by dialing USSD *141*3*6# call
How can I connect my Personal Account?
Subscribers who signed contracts after December 21, 2010 are granted access to the Personal Account automatically. If you have disabled the service, you can enable it:
Step 1: Dial USSD from your phone *141*3*6# callStep 2: Reply with the PUK1 code of your SIM card
Step 3: register on the website https://my.a1.by
Connection is also possible by contacting the company:
- by calling the contact center 150 (you must give the access code)
- in sales and service centers (have a passport with you)
- at sales and service points of attorneys (have a passport with you)
How can I get the password for access to the Personal Account?
You can get information about the password you are using by sending USSD *141*0# call.
If you are using Video Surveillance, Satellite Monitoring, WEB Easy, WEB 2.5, WEB 4.5, Non-stop 7.5 tariff plans, the PUK1 code of the SIM card is used as a unique password.
Possibility to use PUK1 SIM-card as a password for subscribers of other tariff plans is provided at A1 sales and service centers or attorneys' sales and service points (on the basis of an application and an identity document)
I want to change my plan. When will the tariff plan change?
Changing the tariff plan happens automatically within 24 hours after you have left the application. Please note: if at the time of processing the application for changing the tariff plan, the number is disconnected from the company's communication network due to debt or as a result of using the Pause service, then such an application will not be processed. After the restoration of the service / deactivation of the “Pause” service, you can, if necessary, create a new application for changing the tariff plan.
How can I assign/change a "favorite" number?
Client served according to tariff plans A1 assign/change "favorite" number can:
1) using USSD *141*3*3# call and then follow the prompts on the mobile phone screen
2) with the help of CCIS
Client served according to tariff plans HELLO(If this opportunity provided):
1) using USSD *126*7# call
2) with the help of CCIS
You can view the assigned “favorite” numbers, if necessary, change or add them by dialing USSD from your phone *141*3*3# call, and then follow the prompts on the mobile phone screen.
I do not want to listen to your commercials when calling 150. How can I disable this service?
For connecting the service Roaming Vacation» a one-time fee is charged, which is debited within 24 hours after service connection from the balance in a single amount according to the company's tariffs.
For using the service Roaming.Business» a monthly subscription fee is charged, which is charged within 24 hours after service activation from the balance in a single amount according to the company's tariffs. If the subscriber has not deactivated the Roaming.Business service, the subscription fee for this service will be automatically debited from the balance in a single amount no later than the 5th (fifth) day of each month and reflected in the invoice for communication services of the month in which the debiting was made.
Regardless of the day of connection / change of service, a one-time fee / subscription fee is charged in full.
Important: "Roaming.Vacation" or "Roaming.Business" service can be activated no more than once in the same month. This takes into account not only the fact of connecting the service, but also its availability in the current month.
How are roaming calls charged?
Tariffication in roaming is carried out per minute, payment is made according to roaming tariffs.
The debiting of funds in roaming is carried out as information about accruals is received from roaming partners. The final billing may take place later than the actual use of services in roaming, therefore, a sharp change in the balance is possible.
Why does the cost of services (calls/SMS) differ between countries and between operators?
Roaming agreement is concluded between two operators mobile communications, respectively, each of the parties lays down its own conditions in it, sets its own tariffs. In addition, the cost of services provided in roaming (calls, SMS, Internet connections) may change as a result of fluctuations in the exchange rate of foreign currencies.
How are roaming calls charged if the phone number is forwarded to another number or to a voicemail number?
Unconditional forwarding is paid according to the tariffs of A1 company, and forwarding with a given condition (for example, "Subscriber does not answer") - according to roaming tariffs: for incoming and outgoing calls.
Are the included minutes/megabytes/SMS/MMS spent in roaming?
How much will incoming SMS in roaming cost for me?
You do not pay for incoming SMS in roaming. The costs are borne by the sender of the message.
Do I need to change the SMS center number in the roaming phone settings?
No no need. The number of the SMS center both in Belarus and in roaming is the same for our subscribers: +375296009000.
How to replenish the balance abroad?
You can replenish your balance in roaming using express payment cards, SMS-banking service, various Internet payment systems.
express payment cards, you can use a USSD request by dialing *141*4# from your phone (provided that the network in which you registered supports USSD). After receiving a response to your request, you need to enter the 14-digit code indicated on the card. After activation, the balance will be automatically replenished. You can also activate your Express Checkout Card using Personal account on the website https://my.a1.by (menu item "Financial information/Payment by EO card"), through the a1-menu application in a mobile phone, as well as by sending an SMS with an express payment card code to 411 (or +375296000411 ). The cost of SMS is paid according to roaming tariffs;
- To replenish your account using SMS-banking, you should send an SMS to one of the service numbers (depending on the bank in which you are served) indicating the type of operation, code for working with the service (password), payment amount, payment identifier, phone number. The cost of SMS is paid according to roaming tariffs.
Replenishment of the account is impossible for subscribers who have a barring of outgoing calls, or the provision of services has been suspended.
- You can also use internet payment systems. detailed information about these services and the payment procedure is available, set up the modem and activate the "International roaming"/SMS roaming service.
Can I answer calls while the phone is in use for data transmission?
If you use the "Mobile Internet" service in the 2G network, you will be able to answer the call only if there is no data reception / transmission at the time of the call
If you use the "Mobile Internet" service in the 3G network, you can receive and make calls without interrupting your Internet session.
If you use the "Data Transfer" service, then you do not have such an opportunity. This is due to the peculiarities of the CSD technology itself.
What determines the speed of data transfer when working with the service "Mobile Internet"?
The speed of data transfer in the 3G network depends on: - the distance of the subscriber from the base station, - the density of urban development,
- local interference,
- speed of the subscriber,
- workload of the base station.
When working on the Internet, speed is also significantly affected by factors independent of the network A1:
- capabilities and/or limitations of the server from which data is downloaded;
- congestion of the Internet channel to the A1 network;
- the number of streams organized for downloading;
- setting the parameters of the TCP / IP protocol in operating system PC;
- location of the subscriber: indoors or outdoors.
In addition, the speed limit is imposed by the equipment used by the subscriber.
I can't use the modem because. when establishing a connection, the modem issues: "Error 619".
The reasons for such an error when using a USB modem can be:
- a problem with the USB port on your computer (either at the hardware level or the modem drivers conflict with another application on your computer);
- errors when configuring Internet settings;
- the problem of your modem at the hardware level (faulty).
Recommended:
- make sure your computer's USB port is working properly by going to "system properties-hardware";
- connect the USB modem to another USB port on your computer;
- restart the computer and try to connect only after the operating system has fully loaded;
- disconnect the modem from all wires and reconnect, making sure that the wired connections are reliable;
- remove the modem drivers and their configuration, and then install them again; choose the right plan.
To avoid the above options try:
- connect the modem to another computer;
- connect a modem of another model to your computer.
What does "Error 678: The remote computer is not responding" mean?
This error occurs if:
a) When there are not enough funds on the balance sheet (balance is zero / there is a debt / the regular account has not been paid);
It is recommended to replenish the balance, and after the funds are credited to the account, turn off and restart the modem.
b) The modem is installed incorrectly.
It is recommended to try to reinstall the modem yourself,
In case of repeated failure, contact the sales and service center A1.
I cannot save the settings, the display shows: "Only 70 sets are allowed."
Delete everything Accounts in the configuration settings or update software phone.
What does it mean: "Error 734: The PPP Link Control Protocol was terminated"?
This error may occur when there is insufficient signal reception. cellular network, an incorrectly entered username or password, an incorrectly written modem initialization string, or incorrect security settings. Also, the reason may be the inclusion of software data compression, data compression by the modem, error handling by the modem, and it can also be checked in the "Use IP header compression" field in the properties of the TCP / IP protocol. Also, error 734 may occur due to non-activated Internet access on the subscriber number.
Recommended:
- move the phone to another location (if possible, closer to the window),
- check the name and password in the modem properties,
- character-by-character check the modem initialization string:
AT+CGDCONT=1,"IP","web1.a1.by" for basic Internet access;
AT+CGDCONT=1,"IP","web2.a1.by" for WEB 25 package;
AT+CGDCONT=1,"IP","web3.a1.by" for WEB 250 package;
AT+CGDCONT=1,"IP","vmi.a1.by" for WEB 500, WEB 750, WEB 1500, WEB 3000, Non-stop packages;
AT+CGDCONT=1,"IP","wap.a1.by" for A1 WAP package;
AT+CGDCONT=1,"IP","web.a1.by" for A1 WEB package;
AT+CGDCONT=1,"IP","plus.a1.by" for A1 WEB PLUS package;
AT+CGDCONT=1,"IP","wap..
- in the modem properties, disable error handling by the modem and data compression by the modem, disable software data compression in the PPP settings, disable software compression of IP headers in the properties of the TCP / IP protocol.
- check the port speed for the modem in the modem properties (usually it is 57600 kbps or 115200 kbps for models of 2005 and later, higher values are possible).
- in the connection properties in the "Security" tab, select "Normal" (recommended settings), and in the "Used during verification" field, select "Insecure password".
What is the CLICK service and what are its benefits?
CLICK is a service that allows you to automatically receive interactive infotainment messages on mobile phone in standby mode.
CLICK gives you the opportunity to learn about A1 company promotions, participate in quizzes and surveys, keep abreast of economic, business, cultural, sports news, check current exchange rates and weather forecasts, get acquainted with the poster of events, receive congratulations, advice from stylists.
The service is available to all subscribers of the company whose SIM-card contains STK-application CLICK and the CLICK service is activated.
How much does it cost to activate/deactivate the CLICK service?
CLICK service activation is free of charge and is provided without a subscription fee. All incoming messages are also provided free of charge.
Attention! Ordered content is paid! The cost is indicated in the menu item "More", which contains free information. Access to the WAP resource is charged separately and depends on what service is used to order media elements (“ Mobile Internet” or “Data Transfer”). In roaming, provided that the "Mobile Internet" or "Data Transfer" service is used, access to the WAP resource is charged at roaming rates.
How much does it cost to change a mobile operator while keeping a phone number?
When connecting to the A1 network with his own number, the subscriber makes an advance payment according to the selected tariff plan.
Can I change operators multiple times within MNP?
The subscriber has the right to use the "Number portability" service again not earlier than 90 days from the moment of the last porting.
I am 16 years old, can I, without my parents, connect to the A1 network?
Company A1 enters into contracts for the provision of telecommunication services with minors aged 14 to 18 years with the written consent of their legal representatives: parents, adoptive parents or guardians. When concluding an agreement, a prerequisite is the personal presence of a minor and his legal representative with passports and a document confirming the right of an adult to approve the conclusion of an agreement (a mark in the parent's passport, a child's birth certificate, a document of guardianship). You can conclude an agreement on the provision of PRIVET services from the age of 14 if you have a passport without the presence of legal representatives (on your own).
Why didn't they give me a printout of my driver's license calls?
Detailed information about the calls of the subscriber is provided by the company either directly to the person who has entered into an agreement on the provision of telecommunication services, or to his authorized representative in the presence of a power of attorney. It is possible to make sure that a citizen who applied to the A1 sales and service center is really a client with whom a room service agreement has been concluded, only upon presentation of an identity document. According to the Decree of the President of the Republic of Belarus No. 294 of June 3, 2008. "On Documenting the Population of the Republic of Belarus" identity documents are: a passport of a citizen of the Republic of Belarus; residence permit in the Republic of Belarus; refugee certificate. Other documents issued by the competent authorities of the Republic of Belarus, including a driver's license, do not have the status of an identity document.
If redirection goes from your number to subscriber number A1, you pay as an outgoing intranet call.
- When forwarding to a number belonging to another mobile network, you pay for the call as outgoing to other networks according to your tariff plan.
- Forwarding to voicemail number is free in A1 network.
Please note: in international roaming, in case of set forwarding (including to a voicemail number), you pay for both incoming and outgoing calls according to roaming tariffs. In the A1 network, the forwarded call is charged as an outgoing call from your number in accordance with your tariff plan and forwarding direction.
How much will a call from a landline phone to my mobile phone cost?
You can find out the cost of a call from a landline phone to a mobile phone on the website www.beltelecom.by or by dialing 164. These tariffs are formed by RUE Beltelecom.
