The default gateway is not available. Troubleshooting Wi-Fi connection problems on your computer. Uninstall McAfee products

Gateway, also known as default gateway, is needed to send a packet from the local network. If the network portion of the packet's destination address is different from the sending host's network, the packet must be routed outside the original network. To do this, the packet is sent to the gateway. This gateway is the router's interface connected to the local network. The gateway interface has a Network Layer address that corresponds to the network address of the nodes. Nodes are configured to recognize this address as a gateway.

The default gateway is configured on the node. On a Windows computer, use Internet Protocol (TCP/IP) Properties to specify the IPv4 address of the default gateway. Both the host IPv4 address and the gateway address must have the same network (and subnet, if used) portion of their respective addresses.

View Gateway and Routes

As shown in the figure, the host's default gateway IP address can be viewed using the commands ipconfig or route print on the command line of a Windows computer. Team route used on the host with

In some cases, the wireless Internet may turn off on computers and laptops, and in the network diagnostics it will be written that the default gateway is not available in Windows 7, 8, 10. The computer corrects this error, but then everything happens again. If, at the same time, other devices continue to work normally on the network, that is several ways fix the problem. Such failures can also occur with a wired connection, however, most often this is due to data exchange via Wi-Fi.

All data is sent to the gateway before it enters the Internet. This is why the error usually occurs on wireless networks. First, all data arrives at the router, and only then it sends it to the global network; when receiving data from the Internet, the order is reversed, first everything goes to the default gateway, and then to devices on the network. It is rare for users to use a gateway without using a wireless network, although it can be used as an additional layer of security to filter data.

There are several ways to fix this glitch.

Checking third-party programs

First, you should check that the cause is not applications used by the user or the system. Basically, these can be a variety of programs for downloading or sharing data via the Internet, such as torrents and online video viewers. Failures can also cause antiviruses and firewalls, so if you recently installed something new from this list or changed the settings, then you should delete the program or return the settings back. You can also disable all third-party utilities, including those that run in the background; if after that everything works, you should enable them one by one to identify the application causing the error and therefore remove it.

Installing the gateway manually

Setting the router's address in the connection settings may solve the problem. For this should come in to the Network and Sharing Center and go to change adapter settings. Next, you should select a wireless connection and right-click on it and select properties, then go to protocol properties ipv4.

Next you will need to set the parameters. As a gateway you need to indicate the one through which the user enters the router settings, as the address itself, any same as the gateway, differing only in the last digit.

The mask will fill itself.

Changing power plan settings

The user should go to the device manager; this can be done by pressing Win+R and entering devmgmt.msc. Next you will need to open network adapters and find the wireless connection there and go to its properties.

Next you will have to go to power management and uncheck the box that allows you to turn off the device.

Next you should go to the control panel, and then to power options - setting up power settings, then you should click on change additional power settings.

In the circuit used, the energy saving mode should be set to maximum performance.

Update Wi-Fi drivers

The problem may be with old or inappropriate drivers. In this case, you should go to the website of the manufacturer of the laptop or wireless device and go there to support section, enter the name of your model and download drivers that are suitable for the installed OS. If there are none, then you should download for an older system, but be sure to respect the bit depth. Next you need to install them and restart the computer.

Roll back the Wi-Fi driver

The problem may also be the opposite; after installing new drivers, the user may experience problems with the gateway. In this case, rolling back the drivers will help. To do this you need to go to device Manager, you can do this by pressing Win+R and entering devmgmt.msc. Next you will need to select the wireless adapter and go to its properties.

Here you can click on rollback, after which the previous version will be returned.

Enabling FIPS mode

Here you will also need to go to the Network and Sharing Center, then go to the adapter settings, and then to the wireless connection properties. Next comes security Extra options. All you have to do here is check the box.

Uninstall McAfee products

Some products of this company block exchanges over the network; in addition, they like to register their DNS addresses in the connection, which block some sites that they consider unreliable. It is worth going to the control panel - add and remove programs, then erase all products from this manufacturer and restart the computer.

Disabling the automatic login feature

In eight and ten, the problem is solved by disabling automatic login. The easiest way to do this is by deactivating your account Microsoft and start using a local account on your computer.

Changing the router channel

If there are many Wi-Fi networks around, their channels may be interrupted or they may even work on the same one. In this case it may need to be scanned wireless networks using special programs, determine the occupancy of channels, after which all that remains is to switch the router to a free channel. At the same time, the networks will no longer interfere with each other, the connection will no longer be interrupted, and the problem may disappear.

Change the adapter mode to 802.11g

In this case, you will need to go back to the adapter settings and go to the properties of the wireless adapter. Next, you need to click on configure, go to advanced settings, select 802.11g there and save the changes.

Reset settings

First you need to run the command line as an administrator, this can be done through Start. After this, you should enter the operator in the console netsh int ip reset and execute it.
You can also specify after the command the file in which the logs will be saved.

Wi-Fi on a computer can stop working quite suddenly, the reasons can be very varied, and most often related to the signal transmission environment or the settings of the access point / router. It happens that some devices access the Internet perfectly, but the problem is observed only on a laptop or computer with a USB Wi-Fi adapter, and network diagnostics in Windows Vista, 7, 8, Windows 10 displays the message: The default gateway is not available.

1) Problems managing the power supply of the Wi-Fi adapter

You can fix the problem by going to Windows Device Manager. In the "Network adapters" section, find your wireless equipment and right-click on it and select "Properties". In the "tab" Power management" turn off "Allow this device to turn off to save power".

Also, in the "Wireless Network Adapter Settings" tab, set the "Power Saving Mode" field to "Maximum Performance".

2) Specifying the gateway manually

You can set the default gateway in your wireless connection settings manually instead of automatically. By the way, this method dates back to Windows Vista, and remains relevant to this day. To do this, go to the "Network and Sharing Center" in Windows, then click "Change adapter settings." Right-click on the "wireless network" icon and select "Properties". Then, in the "Network" tab, select "Internet Protocol IPv4", then click the "Properties" button.

In the "Use the following IP address" field, enter the IP address:
You will find the router's IP address on a sticker on the bottom of the router. Replace the last block of the router address with any two-digit number and enter it in this field (i.e. 192.168.1.1 - 192.168.1.3). The subnet mask will be filled in automatically. You can enter the router's IP in the "gateway" field, although if you don't fill it in, nothing bad will happen. After clicking the "Apply" button, the settings will be applied.

To be sure, we can also add static DNS, this way we will eliminate the dynamic acquisition of an incorrect DNS address.

3) Replacing Wi-Fi adapter drivers with official ones

Problems with a Wi-Fi adapter can be caused by an incorrect driver, just like any other computer equipment. To remove suspicion from the device driver, it is recommended to install the official driver. Incorrect operation of the network adapter driver may result in default gateway is not available. After installing the operating system, there is no guarantee that the official driver was installed, because Windows uses its own when installing driver pack, there is no guarantee that the automatically selected driver is 100% up-to-date and will work correctly.

By going to the device manager, looking at the "Driver" tab, you can view the properties of the driver, and also remove it if necessary. If Microsoft is listed as a driver supplier, this means the driver for the wireless adapter was installed automatically, i.e. Windows has installed one of the compatible drivers, which can cause a variety of errors. In such a case, you need to download the driver from the official website of the manufacturer of the USB Wi-Fi adapter or laptop, indicating the exact model of the device.

4) Roll back the driver

Alternatively, you can try to roll back the driver. Click "Roll Back Driver" if the button is active.

5) Problems caused by running programs

It also happens that the error “The default gateway is not available” is caused by running programs. The reason may be in the torrent client “How to limit the maximum download and upload speed with a torrent client” or another program that actively uses the Internet connection, or it may be caused by certain settings of the antivirus program.

I hope the article helped you. I will be glad to receive comments and constructive criticism.

Many users of the Windows 10 operating system daily face the problem when the Internet disappears. However, few people run the network diagnostic wizard to solve the problem that the default gateway is not available in Windows 10. This error can be solved in various ways. Let's look at some of them.

What is a gateway?

A gateway means special software that is designed to convert network protocols. In fact, a network gateway can be called a standard router that every PC user uses to access the Internet. However, this is a "physical gateway".

The software gateway in Windows 10 does not depend on the PC's ability to handle connections that use different protocols. In other words, a software gateway is a means of exchanging data between computers and entire networks, regardless of the method used to connect them to the Internet.

Reasons for the error: the gateway installed in Windows 10 is unavailable

The problem with an inaccessible gateway in Windows 10 could be observed by users who simultaneously had access to the network from a mobile device and a PC. At the same time, the phone or tablet connected to the Wi-Fi network perfectly without interference, but the PC could not gain access. Fixing it using the Network Diagnostic Wizard did not help.

The problem with the default gateway becoming unavailable in Windows 10 can be caused by:

• Using external Wi-Fi network adapters;
• Incorrect laptop power settings;
• Outdated or faulty network adapter drivers;
• Changing network connection settings (virus infection);
• Physical breakdown.

Having established the cause of the problem, you can solve it in the following ways.

Method number 1. Changing power settings

This method is intended for laptop owners. It is in them that the system can independently turn off various devices to save battery. If you are interested in how to fix this error, then you should follow these steps:

• Right-click on the Start icon and select Device Manager.

• A new window will open. It’s worth finding and expanding the “Network adapters” branch. Select the desired device. Right-click on it and select “Properties”.

• A new window will open. Go to the “Power Management” tab. Uncheck “Allow the computer to turn off this device to save energy.”

After completing these steps, it is worth making adjustments to the power supply circuit of the adapter itself. To do this, follow the instructions.

• Open the “Control Panel”. Select the “Power Options” section.

• Next, click on the “Power scheme settings” link.

• In the new window, select “Change advanced power settings.”

• "Advanced power options" will open. Open the “Wireless network adapter settings” branch. We set the energy saving mode to “Maximum performance”.

• We save the result. Reboot the PC.

Method number 2. Setting default gateway parameters manually

If you have this problem not on a laptop, but on a desktop PC and you don’t know what to do to fix the problem, you should set the gateway parameters manually. To do this, follow the instructions.

• Click “Start”, “Control Panel”. Select “Network and Sharing Center”.

• A new window will open. In the menu on the left, select “Change adapter settings.”

• Select your wireless adapter from the list and right-click on it. Select “Properties”.

• A small window will open. First you need to set the correct IP. Therefore, select this parameter and click “Properties”.

• We indicate the following data:

IP address: 192.168.0.150

Subnet mask: 255.255.255.0

Default gateway: 192.168.0.1 (you can try 192.168.1.1).

For DNS servers, the addresses will be as follows:

Preferred DNS Server 8.8.8.8

Alternative DNS server 8.8.4.4

• Setting the correct IP details should solve the problem.

Method No. 3. Enable FIPS to configure the network

We repeat the first three steps of method No. 2. Right-click on the wireless network icon and select “Properties”. In the new window, click “Wireless Network Properties”.

Go to the “Security” tab and click on the “Advanced Settings” button.

In the new window, check the box “Enable compatibility mode for this network...”.

We save the result. Now the Internet will be accessible from your PC.

Method number 4. Rollback or update network adapter drivers

Often, network adapter drivers may, for certain reasons (failure, virus infection of the system, etc.) fail or simply be missing. They will have to be installed anew or rolled back. To do this, go to “Device Manager” and select the desired network adapter, right-click on it and select “Properties”. In the new window you should select “Rollback” or “Update”.

Then follow the instructions of the installer wizard. We recommend downloading drivers from the website of the network card or motherboard developer.

Method No. 5. Checking programs

Software Gateway in Windows 10 may not be available due to apps like Origin, Steam, Torrent that consume more bandwidth. Therefore, for such programs it is worth adjusting the speed of receiving and sending traffic.

It remains only to add that this error can be eliminated quite simply. And if it was not possible to solve it using the above methods, it is worth checking the serviceability of the router and network card.

Today we’ll look at a problem that most laptop owners face: they can’t connect to a Wi-Fi network. It would seem that the other devices are working properly and have access to the global network, but for some reason the laptop refuses to work properly and displays the error “The default gateway is not available.”

After discovering a problem, users usually try to restart the router or computer, but this does not always help. The train of thought is undoubtedly correct, and if you have already tried all the standard methods, but still cannot cope with the situation, then this article is for you. I will try to explain what the problem is and tell you how to deal with it once and for all.

For people who are not very knowledgeable about this topic, I would like to say right away that everything is in order with the technical part and there is no need to worry. The laptop is working, as is the router. The problem usually lies in the software settings. But which one failed is a more precise question. Now I’ll tell you several ways to solve the problem, which can be tried sequentially until the problem is resolved.

AC adapter power supply

Let's imagine a situation where the laptop only periodically loses its connection to the Internet. At the same time, the other device is working correctly and does not generate any errors. Maybe it's time to send it in for repairs? We will not rush and will pay attention to the power supply, which may be in economy mode. Therefore, the reason lies in the banal lack of resources for the laptop. Next we proceed point by point:

Manual gateway configuration

Manual configuration often scares users. This is especially true for inexperienced laptop owners. But there is no need to worry. We perform the following actions:

Checking Windows 10 Drivers

I know from personal experience how much time can be spent searching for the right driver. And sometimes it happens that it is much more convenient to install a working, but unofficial version. And sooner or later this approach leads to similar troubles. The operating system conflicts with pirated products - let's try to find out if this is our case. Go to device manager and perform the following steps:

Tip: If something goes wrong and the driver does not work again, you can always reverse the erroneous actions by using the button in the adapter properties " Rollback" But you should be careful, since this only affects the driver. I recommend not to conduct unnecessary experiments.

Enabling FIPS

In addition to other methods, you can try to enable compatibility with the standard:

Reconnect to the Internet and look at the result.

What to do if the problem is still not resolved

If my instructions were powerless and the laptop continues to struggle, then you should pay attention to the programs installed on the OS. It may be time to clean the system or monitor the network load, as some applications can create conflict situations.

It is especially difficult to find the source of evil when there are many applications installed. You can select programs that regularly download something to a laptop: Steam, Torrent, Origin and others.

I hope the instructions helped you troubleshoot the problem. Read on to help solve many common software problems.