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Samsung tablet turns off. How to fix a Samsung tablet if it doesn't work? The tablet turns off due to viruses

If tablet turns off Samsung Galaxy Tab 3, 2 10.1, 8.0, 10.1, 8.9, 7.7, 7.0, our service center specialists will be able to solve this problem. As soon as you bring the tablet to our TeleMama service center, the first thing we will do is diagnose it. This service is completely free, and allows you to accurately determine the breakdown in the shortest possible time. If you need to replace a part, we will install the original one. We buy spare parts only from manufacturers, so our prices for original components are the lowest. We are confident that no one can repair your equipment cheaper. After we fix the device, we will issue a long-term warranty.

One of the following problems may occur:

The battery has failed. This can happen, in principle, even with a brand new Samsung tablet. In this case, the battery will need to be completely replaced.
Other malfunctions may occur if liquid gets into the device. It will be necessary to do diagnostics before repairing Tablet PC.

We can eliminate any malfunctions as soon as possible.

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the name of detail	Spare part price in rub.	Installation price in rub.
Replacing touch glass	See Price List 40% Discount	900
Replacing the display	See Price List 40% Discount	900
Power connector	590 50% discount	900
Microphone\Speaker	650\450 50% discount	900
Power button	550	900
Sim reader\Flash reader	750 \ 800	900
Antenna module	700	900
Camera	950 30% discount	900
Power chip	1900	900
Display controller	950	900
Transmitter power amplifier	1250 40% discount	900
Sound control chip	1450	900
WiFi module	950 30% discount	900
Firmware	900	0
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Tablet computer users often encounter various problems, including when Samsung devices turn off. Any equipment breaks down. Tablets are very convenient and compact devices, but that’s why they often fail. If Samsung Galaxy Tab turns off, and the reason is unknown to you, bring the device to our telemama service. If the tablet is intact, then the problem is hidden inside the device. First of all, we carry out diagnostics to determine the breakdown.

Often fails accumulator battery. This can happen with a completely new tablet. The battery may break due to damage to the power controller or overuse high voltage. Over time, any battery ages and loses capacity. Accordingly, the Samsung Galaxy Tab tablet will quickly discharge and turn off. Thus, you will not be able to work for a long time until high-quality repairs are carried out. Please contact our service center for this.

If you accidentally flood your Samsung tablet computer, then various internal components may suffer, as a result of which the tablet does not hold a charge and constantly turns off. In order to understand everything and determine what the problem is, we will definitely diagnose the device. Moisture can damage any part, so it is important to turn off the tablet computer and show it to a specialist as soon as possible. Once the cause of the malfunction becomes known, our service center will offer high-quality repairs. We have experienced craftsmen, real professionals in their field, who do this. We use only original spare parts in our work. We also have professional equipment, with its help we can make even the most complex repairs as soon as possible.

If your Samsung tablet turns off Galaxy Tab 3, 2 10.1, 8.0, 10.1, 8.9, 7.7, 7.0, you should not repair such complex equipment yourself. With unqualified intervention, the number of malfunctions will increase, as will the cost of repairs. It won't take us too much time to replace the battery. Also, do not forget that we install only original spare parts. This means that your tablet computer will soon be working perfectly again. After we restore the tablet's operation, we will issue a long-term warranty, after which you can continue to use it.

If a Lenovo, Samsung, Asus, Prestige, Digma, etc. tablet freezes, and even at the most inopportune time, there is of course little joy. Then a reboot usually solves the problem.

But the problem is - it doesn’t turn off. What to do? There is a solution, or rather several of them.

The process of turning off the tablet may vary depending on the make and model of the device, but in most cases it looks the same (if it is on Android).

To shut down properly, you need to hold the Power button for a few seconds until the menu appears.

Then select "OK" when asked if you want to turn off the device. After a few seconds, the tablet will turn off.

This is the right way. Thanks to it, no data will be lost or damaged. If the shutdown occurs improperly, then, although rarely, the data contained in the device’s memory may be lost.

How to turn off your tablet if it's frozen

Sometimes there are situations in which the tablet is frozen and does not respond to anything. In this case, normal shutdown is not possible.

If this situation occurs, press and hold the Power button for a long time (usually 10 seconds).

This is an emergency measure and should only be used as a last resort. If such situations need to be repeated too often, the device must be “treated.”

Although, there is another option: do not turn the tablet off and on, but force a reboot. On many devices the manufacturer has provided this.

How to restart your tablet if it's frozen

In most models, this process involves pressing a special button responsible for restarting the device.

See if you have a very small diameter hole on your case, located on the back panel (sometimes on the side).

Its diameter is for a pin or needle. If there is, then to reboot press and hold this button for several seconds (about 3-5 seconds) with a sharp object.

If the tablet freezes once, it is not a big deal, but if the process is repeated, it is not only annoying, but there is a possibility that it will not start soon.

Therefore, you need to establish the cause, and there are many of them, but it all comes down to two: hardware and software.

The latter, as a rule, are eliminated on their own, but with hardware problems you cannot do without service (diagnostic equipment is required).

Situations happen not only when the tablet freezes and does not turn off, but also vice versa. Rehabilitation of the device is only possible if the correct diagnosis is made, but there are also basic solutions.

Why is the tablet frozen and not responding to anything?

The tablet may freeze due to a software conflict. Why? Because the firmware may be updated, and installed applications may be incompatible with it.

Without forced reboot Of course it's not possible. If the options described above do not help, you will have to tackle the device more firmly.

Only then all the data will be destroyed (some of it can be saved if you remove the memory card).

Only the same option will not work for all devices. The most common option is to simultaneously press and hold the “Power” and “Volume Up” buttons when the tablet is turned on.

Sometimes you need to use the third “HOME” button. Then a menu will appear where, using the volume button, select “Settings” and then “Format System”.

When you click on “Reset Android”, a reboot will begin, as a result of which the tablet will be reset to factory settings.

NOTE: it has been noted that viruses can cause freezing, like in a computer - a full reset will eliminate this.

Conclusion of the article - “what to do if the tablet freezes and does not turn off”

The process of turning off the tablet is simple and it is safe to say that even a child can do it.

But that doesn't mean it's not important. This is one of the key processes and proper execution affects the correct functioning and reliability of the device.

Remember that your device, like everything else, can be in three different states:

can work in normal mode - activated, for example, watch a movie over the Internet, sleep mode, when it goes into sleep mode after a few seconds of inactivity and is turned off (in fact, if the battery is not completely removed, it does not turn off).

All this, of course, can be changed in the settings: when it sleeps, it consumes less battery power.

During the day, it is usually in sleep mode so that you can access it literally a second after the power button is pressed.

ATTENTION: in an Android tablet, just like in a computer, you can enable safe mode.

Using it, it will be much easier for you to find the cause of freezes, or more accurately determine whether it is software or hardware. Good luck.

Instructions

To correctly copy information from your tablet to your computer and back, use file manager, for example, Total Commander.

If the manufacturer of your tablet provided special software (for example, Kies for Samsung on Android), you can use it to connect and work with files.

To correctly disconnect the tablet from the computer, click “disconnect USB” on your mobile device or through the “safe removal” section on your computer or laptop.

How to connect a tablet to a computer via Wi-Fi

This method is not the most ideal option, since it is quite difficult to figure out such a connection. To connect your tablet to your computer via Wi-Fi, download and install the OnAir utility on your mobile device, and a file manager, for example, Total Commander, on your laptop or computer. In the OnAir program, select the FTP connection mode, enter any data in the tab that opens, and paste the exact same numbers into the program on your computer. The connection should be established.

Video on the topic

Tip 7: How to disable the virtual keyboard on a Windows 8 tablet

Sometimes it is necessary to disable the virtual keyboard on the tablet under Windows control 8. Let's say you open OneNote and want to start drawing, and the keyboard creeps up and takes up half the screen. Or you open a Word document to read, and at this time the unnecessary keyboard pops up again. Or you use the tablet primarily for drawing, then again you don’t need a keyboard. You can constantly click the "Hide" button. Or you can take radical measures and turn it off completely.

You will need

Tablet running Windows 8 operating system.

Instructions

Go to the computer control panel.

In the "Administration" section, launch "Services".

In the list of operating system services that opens, look for “Touch keyboard and handwriting panel service.”

Double-click on the service name. In the properties window that opens, stop the service (the “Stop” button) and set the startup type to “Disabled”. Now the service is completely disabled and the keyboard will no longer bother you.

The downside is that if you disable the touch keyboard service, you won't be able to enter text without an external keyboard. But there is still one trick. On Windows 8 (and previous versions too) there is an on-screen keyboard in the accessibility section. It can be found at "C:\Windows\System32\osk.exe" through Explorer or launched from the control panel: "Control Panel -> Accessibility -> Enable on-screen keyboard". This keyboard is called only when you call it yourself, but it will not allow you to be completely without the ability to enter text.

If you need to re-enable the virtual keyboard on a Windows 8 tablet, then in the service properties window, simply start the service (the “Run” button) and set the startup type to “Automatic” or “Manual”.

Almost every mobile device has a special mode that starts after a certain amount of time has passed. This mode is called lock screen.

Screen lock

Absolutely every mobile device, after a certain time during which this device has not been used in any way, goes into screen lock mode. It is worth noting that in the latest versions of mobile devices, various widgets have begun to appear that can be displayed on the locked screen and used. Naturally, if the user needs to get fast access to the device and its functions, then such a screen will only get in the way. So it might be better to just turn it off.

Screen lock can be: with graphic password, by entering a PIN code or simply dragging the slider. It is worth noting that graphic locking and a PIN code are the best option, since no one except you will be able to access the device, and the confidentiality of information will not be affected, which means it is more advisable to use these screen locking options.

You constantly spontaneously Samsung tablet turns off? Have no idea why this happens, but are very upset about it? We understand your feelings perfectly, so we will try to explain what to do in such unpleasant situations. Do not try to eliminate problems and defects on your own - it is unlikely that anything good will come of it. Better trust the highly qualified, experienced specialists of our Gsmmoscow service center. Professional technicians know how to fix a breakdown on the most favorable terms for the client, that is:

Promptly (we won’t waste a single minute, we carry out all procedures in the shortest possible time);

Effective (we will certainly achieve a positive result, which we will secure by providing a one-year guarantee);

Safe (for replacement we select only suitable original components);

Inexpensive (minimum cost for parts, as well as for employee services).

Description of the malfunction and solutions:

Do you want to know why your Samsung tablet turns off when you make a call? Then look at the list of the main reasons that provoke such problems:

The battery has lost its former capacity, has worn out over a long period of operation, and switches off when there is increased energy consumption (during a call, conversation) - it is necessary to replace the battery with a new original analogue;

Samsung tablet turns off, because there has recently been a strong shock, a gadget has fallen, other mechanical damage, or the device has gotten wet or liquid has been spilled on it (preliminary free diagnostics are required to predict further rescue actions).

How to troubleshoot: Samsung tablet turns off

When your Samsung tablet constantly turns off while charging, you cannot ignore such signals about a breakdown. Take the equipment to the Zhsmoskov service center, which is located at the address indicated in the “Contacts” section. If you don’t have time to visit workshops, then call a courier to your home - he will deliver the Samsung to its destination.

When the broken tablet arrives at our place, professional repairers will immediately get to work:

They will diagnose the device in order to detect hidden faults. You will not have to pay for the proposed initial examination - it is a completely free procedure. Samsung testing lasts from twenty to thirty minutes;

Then the owner of the tablet is informed about the faults found, the repair time and payment are planned (see prices in the price list);

When the damage is eliminated and the functioning of the gadget is resumed, final testing is carried out, after which a one-year warranty is provided;

For prices, consult our operators by phone or read the price list yourself.

Do you need to fix a problem urgently?

If you need urgent repairs Samsung, then inform the service center employees about this. Speakers, screens, and other spare parts are replaced at an accelerated pace (up to 20-30 minutes). You don’t have to pay extra for efficiency, which makes Samsung owners very happy.

Visit of a technician to your home + diagnostics 0 RUR

We will arrive in 1 hour (within the city)

We provide a guarantee for repairs - up to 1 year, for services - up to 120 days

10% discount when applying online through the website

We have been working since 2009!

As with any hardware problems, today there are several categories of reasons that cause problems in the tablet: viruses, hardware, software.

It can be difficult to identify, so to speak, “by eye,” which category the problem belongs to; in this case, one can only assume that the tablet turns off on its own due to certain problems.

Only our specialists can make a specific conclusion about why this happens, and they will be able to remove these problems. Next, let's look at the most common reasons that may be responsible for your portable device turning off.

Disconnection due to problems with the tablet

The most common reason in this category why a tablet turns off is poor battery performance in the device itself. If there are manufacturing defects or poor assembly quality when turned on, the battery may not fit tightly to the tablet and in this situation the circuit opens and the tablet itself turns off due to the lack of incoming energy.

Problems with the battery can arise when the tablet computer itself falls. This type generally does not tolerate any falls, even from a seemingly small height, since the “insides” of tablets are quite fragile and you can never say with certainty which part caused problems with the tablet.

Regarding the hardware, a common problem is overheating of the tablet itself, but models from companies such as Asus, Explay, Lenovo, Samsung, as a rule, are not susceptible to this problem. Overheating can be caused by both external and internal factors. In such cases, it is recommended to simply put the gadget aside for a while.

The tablet turns off spontaneously due to viruses

When using your tablet to access the Internet, it is recommended to frequently check it for viruses. In many cases, even with installed antivirus the owner of a tablet can “catch” a virus, which will subsequently lead to periodic or even frequent shutdown of the portable device.

Device shutdown due to software glitch

Another category of reasons why a tablet turns off is software errors. In this situation, many may remember that they should not install software on their tablet from unverified or dubious sources, as well as programs that may later conflict with each other during installation. But in some cases, tablet owners may not install anything on their tablet, and still they will not be spared the problem of its unauthorized shutdown. Here the problems may lie precisely in the original firmware installed on the gadget even before it was sold.

Some tablet computers “suffer” from incorrect determination of the position of the device itself in space. Even if the owner simply picks it up in a special way or throws it onto a soft surface (sofa) from a height of ten centimeters, it can turn off.

This problem can be resolved by cleaning old firmware and installing a new operating system. This also applies to cases when tablet computers turn off when 3G is turned on. This may occur due to an incorrect process in the internal module, or due to software errors in the gadget.

In such cases, with software errors, the best solution will reset the settings to factory defaults. If there is no positive effect, it is recommended to completely replace the firmware.

If you have problems with your tablet and you can’t handle them yourself, then we suggest using our service center!

You can get a discount on any of our services! To do this, when contacting our service center, use the code word “РЦ7”. Please note that the discount is valid only when contacting the workshop of our service center and does not apply to work performed on call from the client.

There are often cases when people, having become the proud owners of a new tablet computer, suddenly find themselves in a situation where it turns off by itself and no longer starts or does not work properly.

This can happen for a huge number of reasons, both due to hardware and software damage, with any Android device, including Samsung Galaxy and Samsung Tab.

Let's look at each of them possible reasons occurrence of this problem. Often, you can understand where it lies without resorting to the help of a specialist, and perhaps even fix it yourself without spending extra money on it.

Discharging the gadget

One of the most common causes of breakdown is, surprisingly, the banal complete discharge of the device’s battery. This problem may seem too simple and banal, but this does not make it less widespread.

If the device also refuses to charge, try using a different charger. Perhaps the old one lost contact somewhere and this caused the problem.

Connector failure

There is a possibility that the connector itself or the tracks are damaged printed circuit board, this is also worth checking. This occurs due to oxidation or mechanical damage.

If your fears are confirmed, do not try to fix the breakdown yourself, as this may lead to even greater damage. In order to repair the device in this case, a specialist will have to carry out jewelry work.

In this situation, the best option would be to go to the store where you purchased the device and, presenting a receipt with a warranty card, explain what the problem is.

Most likely, they will either replace the device itself or change the non-working connector. If the warranty period has already expired or you purchased a used tablet, you should contact a certified service center.

Liquid ingress

Try to remember if any liquid has come into contact with your Samsung Galaxy. If this really happened, then it was all due to corrosion and rust caused by a damp environment.

Often this situation can be avoided by using a moisture-resistant cover. In addition, it can protect your device from mechanical damage and scratches on the case.

True, in our case the tablet does not turn on and does not charge, which means that oxidation has already damaged the boards quite badly. Such a breakdown can only be eliminated at a service center by cleaning the insides of the device from rust.

Damage to the power chip

If, due to a faulty power chip, the device turns off and stops turning on, you should replace the damaged part as soon as possible. If you ignore it, other components may also be damaged.

Mechanical damage to the hardware component or power button

If you are sure that moisture has not entered the gadget, you should think about possible mechanical damage. It may not work because it was dropped or hit a hard surface. Or perhaps you put a lot of pressure on it by accidentally placing a heavy object on top. It is likely that the device will switch off and stop responding to charging.

It is not uncommon for the power button to be damaged in this way. Try to listen to see if there is a click when you press it. If yes, then this is not what caused your device to turn off and not turn on. And if there is no characteristic click, then the contacts have probably come loose, and you need to check the connection of the key to the contact pad.

Malfunction in the software part

Tablets, like computers, have their own operating system, so the reason for the refusal to turn on may be a failure in the software. In this case, go to the manufacturer’s website and download and then install it on your Samsung Galaxy tablet, new version firmware.

It is worth noting that the installation process new firmware to a non-working device is a complex and risky matter. After reflashing, the warranty will be canceled, even if it has not yet expired.

Video core problem

You shouldn’t rule out the possibility that the tablet didn’t actually sit down and even started, but the screen suddenly went dark. This can happen when the video controller is damaged due to overheating.

In this case, you won’t be able to independently resolve the issue of a Samsung tablet charging but not turning on. Contact the service center or change the device under warranty if it still remains.

How to fix firmware problems

Any operating system is not perfect and has its own problem areas in the code and may periodically freeze and not respond. Often, one unsuccessful update can lead to your Samsung tablet not turning on or constantly rebooting.

This problem can be eliminated, but, unfortunately, using a rather radical method. You are unlikely to like it if important files are stored on the gadget, since after it all the device’s memory will be completely cleared, but it will solve all the problems.

Instructions

Press and hold the power and volume keys at the same time.
The device starts in Settings menu mode.
Produce full reset systems.
Select “Reset Android”, the device will reboot.
You have a working tablet in your hands.

What to expect when visiting a service center

If you could not determine what the problem is on your own, then you should visit a service center. There they will provide you with qualified assistance, carefully study the problem and fix everything.

How does the repair procedure take place at the service center:

They will ask questions to understand whether the gadget has been dropped or gotten wet.
They will carry out an initial diagnosis in 30-60 minutes and after disassembling they will tell you what the cause of the breakdown is.
If the breakdown is not too complicated, everything will be fixed within a few hours.
Be sure to ask the technician to install new original parts instead of faulty ones. Experience shows that choosing cheap analogues can greatly affect the operation of the device in the future.
Check to see if the service provides a guarantee for its work. If not, then it is better to go elsewhere.

As with any other hardware problem, there are several main categories of reasons that can cause problems: hardware, software, and viruses.

It can be quite difficult to determine “by eye” which category your problems fall into; you can only assume that the tablet is turning off due to certain problems.

Only specialists can make an accurate conclusion and they will be able to fix these problems. Below we will look at the most common reasons that can cause your device to shut down.

Disabling the tablet due to problems with the tablet itself

In this category, the most common reason why a tablet turns off is poor performance of the device's battery. The fact is that if the assembly is not of sufficient quality or there are manufacturing defects, the battery may not fit tightly, as a result of which the circuit opens and the device turns off due to lack of energy.

Battery problems can also arise from dropping the tablet. This type devices generally do not withstand falls even from a small height, since their “filling” is quite fragile, it is never possible to say with certainty which part caused the malfunction.

Another common hardware problem is overheating. This is especially true for iPad owners, since Apple tablets turn off even when heated by sunlight and turn off automatically.

There can be many reasons for overheating, ranging from external factors (sunlight, heating devices, etc.) to internal ones, for example, excessive load on the processor. In such cases, it is recommended to simply wait until the device cools down. It is also recommended to regularly clean your tablet from dust.

Tablet shutdown due to software glitch

Another broad category of reasons why a tablet turns off are various software errors. At the same time, many will remember that they should not install software from unverified sources, as well as programs that may conflict with each other.

However, in some situations, users may not install anything at all on their tablet computer and still face the problem of its unauthorized shutdown. Here the problem may lie precisely in the initial software, which was installed on it before the sale.

Promptly (we won’t waste a single minute, we carry out all procedures in the shortest possible time);

Effective (we will certainly achieve a positive result, which we will secure by providing a one-year guarantee);

Safe (for replacement we select only suitable original components);

Inexpensive (minimum cost for parts, as well as for employee services).

Description of the malfunction and solutions:

Do you want to know why your Samsung tablet turns off when you make a call? Then look at the list of the main reasons that provoke such problems:

How to troubleshoot: Samsung tablet turns off

When the broken tablet arrives at our place, professional repairers will immediately get to work:

Then the owner of the tablet is informed about the faults found, the repair time and payment are planned (see prices in the price list);

When the damage is eliminated and the functioning of the gadget is resumed, final testing is carried out, after which a one-year warranty is provided;

For prices, consult our operators by phone or read the price list yourself.

Do you need to fix a problem urgently?

If you need urgent Samsung repair, please notify the service center staff. Speakers, screens, and other spare parts are replaced at an accelerated pace (up to 20-30 minutes). You don’t have to pay extra for efficiency, which makes Samsung owners very happy.

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