How to remove the encryption policy disabled by the administrator. Error: “Forbidden by administrator or Android encryption policy. Do you need a screen lock on Android?

By default, any smartphone or tablet, after pressing its power button, prompts you to swipe across the screen. Only after this you will be taken to the desktop. This is done to prevent the device from performing any actions on its own while in your pocket. Google Company does everything to make the lock screen as convenient as possible. But sometimes people still wonder how to disable the screen lock on Android. This can be done very simply.

But first, a little theory. If you disable screen lock completely, it may cause some problems. It’s not without reason that Google increases the functionality of the screen, allowing you to go directly from it to taking photos, making calls, and sometimes some other functions. If you don't like the traditional way of unlocking your device, then why not try a different one?

At the time of writing, the following types of screen locks were standard for Android:

• Swipe across the screen- the same one traditional method unlocking.
• Entering a PIN code- a very old method that is quite secure. The simplest selection of a PIN code does not work here, since after several unsuccessful attempts a timer appears - a new entry will be available only after it has expired.
• Graphic key- ideal for those who remember visual information better than a set of numbers.
• Fingerprint- most reliable way protect the information contained on your smartphone. It's almost impossible to outwit.
• Iris- its scanning has been implemented in the Galaxy S8 and S8+. In the future, this unlocking method will be implemented in other flagship devices.
• Entering your password- the longest unlocking method. A password differs from a PIN code in that it can contain letters and other symbols.

IN Google Play you can find many other lock screens. They may use other methods - for example, solving a math problem. But this is more of an indulgence than a real improvement of the existing system.

Removing the lock screen

If you want to remove the lock screen, you will have to dig into the settings. However, there is no need to be afraid. If you follow our instructions, the whole process will only take you a couple of minutes:

Step 1. In settings select " Passwords and security" and then go to the " Password».

Step 2. Enter your current password (even if you have a fingerprint login selected) to confirm that you are the owner of the device. Click on the button Disabling protection" and in the window that appears, select " OK».

After this, the protection will be disabled and all saved fingerprints will be deleted. On older devices the procedure will be slightly different:

Step 1. Go to " Settings».

Step 2. Go to the section " Safety" Some devices skip this step.

Step 3. Select " Screen lock».

Step 4. Here click " No" or " Absent».

This way you can turn off graphic key or remove any other types of screen lock. However, do not forget that the system may require you to enter a password or PIN code, if one has been set. This was done for security purposes - what if you now have someone else’s smartphone in your hands? Therefore, it will not be possible to remove the password from the lock screen without entering it.

What to do if the pattern key or password is forgotten?

Everything is much more complicated if you have forgotten your password, PIN code or pattern. In this case, you won’t even get to the settings section. Fortunately, the problem can be resolved on some devices. After several unsuccessful attempts to enter the key, a graphical screen lock may offer to get to the desktop in another way - by entering data from your .

If Internet access is disabled on your smartphone, then you will have to use Recovery mode. User files from the phone will be deleted, as will all settings. At the same time, the screen lock will be eliminated - it will return to its previous appearance when you need to swipe your finger across the display.

Often, users of mobile gadgets running on the Android OS are faced with the problem of disabling the screen lock. A pattern, password or PIN code has been set, but the owner of the device wants the protection to be removed with a simple movement of a finger, or the screen not to be blocked at all. Trying to simply go to the menu and remove restrictions, the user sees that he cannot access the necessary options, since the necessary lines are inactive. This error has a fairly simple solution, and now I will tell you what needs to be done to remove restrictions if these actions are prohibited by the administrator, encryption policy, or credential store.

Settings menu with error message "Prohibited by administrator, encryption policy, or credential storage service"

Why does the administrator ban error occur?

In addition to the fact that mobile gadgets on the Android platform have built-in programs that ensure data security, many users install additional security measures and, without knowing it, launch administration or encryption policies. As a result, the owner of the device turns on such protection that he himself does not have access to certain settings of the tablet or phone.

Also, the error message “Forbidden by the administrator, encryption policy, or credential store” may pop up when installing any useful software that has a certificate that changes the settings mobile device. In this case, the application requests permission to activate the device administrator, and if the user confirms the action, after installation is complete, a message pops up stating that the administrator has been activated.

Administrator activated

The third reason is corporate security policy. That is, if you use your device to access information from your employing organization, and your email remotely connected to the company network, the error may be caused by the actions of IT specialists. In this case, before solving the problem, you should contact them and together try to eliminate the “Forbidden by the administrator, encryption policy, or credential store” error.

How to fix the “Forbidden by administrator, encryption policy, or credential store” error

If the problem arose after installing an application that provides additional protection for the device, then if this program is not needed, it must be removed. If you do not want to delete the application, you can disable the administrator so that no software can control the phone. third party programs. To do this, in the gadget settings you need to go to the security menu and go to the “Device Administrators” item.

Device Administrators

If there are any programs in this menu, especially ones that are unknown to you, you need to click on their name. If a message pops up stating that the administrator is activated and allows the application to lock the screen, this means that these rights must be removed from this program - uncheck the box or move the button. If necessary, you can go back to this menu and again give the application the right to block the screen.

Programs located in the "Device Administrators" menu

The next step is to clear the device certificates that do not allow you to reduce the security level of the device. The required item is located at the very bottom of the “Device Administration” menu. Depending on the gadget, it is called “Clear credentials” or “Clear certificates.” In both cases, the same action is assumed - deleting all certificates. Select it and confirm the action.

Cleaning up certificates

If you are afraid that you will lose personal data in the process of deleting certificates, create them backup copy. You can send important files to the cloud, and then download them again to your phone. Nothing bad will happen to the device itself. A big advantage of the Android OS is synchronization with Google account. In this case, all contacts are stored on the cloud by default. If in doubt, check the synchronization. To do this, go to the “Accounts” or “Accounts” menu in the settings and click on Google. There you will see all the necessary information.

Google account

For normal operation restart your smartphone or tablet, go to the security menu again and check whether the lines that previously contained the error message “Forbidden by the administrator, encryption policy, or credential storage” have become active. If yes, then feel free to disable the screen lock or activate simple finger unlocking.

This method should give the desired result - unlock inactive fields. If this does not happen, then the last option is to reset to factory settings. Before performing these steps, save important information: personal photos, videos, files necessary for work, since all data will be lost when resetting.

In pursuit of security, users of Android devices install various software and also use system utilities to password-protect their gadgets. It would seem that there is no such thing as unnecessary security, but practice shows that the vast majority subsequently encounter errors such as “Forbidden by the administrator, encryption policy in Android.” In fact, these errors mean that the user has turned on “something” in the security area, but cannot turn it off.

The concept of administration and encryption policy

Today, most likely, only those people who simply do not have a multifunctional device do not care about the security of personal data on a smartphone or tablet. In other words, almost every user has data on their smartphone that they would like to hide from public view.

Android's encryption policy is specifically responsible for the security of information. In fact, if you use encryption and administration tools correctly, you can establish a sufficient level of protection on your device that can protect confidential information from attacks by ill-wishers.

All settings that relate to the concept of administration and encryption are located on the device in the “Security” section.

It is there that you can change security protocols, as well as provide yourself with the appropriate conditions for accessibility to certain device capabilities.

Why does the error appear?

Before you change the encryption policy in Android, you must accept the fact that your smartphone or tablet may experience performance problems. The encryption process involves processing and encoding the data used on the smartphone. All this affects the working life of the device, making it slower.

That is, when you have enabled encryption and decided to use the gadget “to the maximum”, the above-mentioned error may appear. Often this error appears when you want to change, for example, a pattern key to a digital password.

Disable screen lock

When “screen locking in Android is prohibited by the administrator,” you can put up with such an error in operation and continue to use the device without any discomfort. But disabling the encryption that led to the error can affect the overall security score.

Thanks to encryption, all your data on the device is completely protected from unauthorized access, and, therefore, Android device developers do not recommend turning off encryption.

Crash in Samsung Pay, Android Pay, Outlook programs

An error related to the administration and encryption of data can result from a failure in any of the above-mentioned programs. This additional software, which you can install via Play Market directly, uses complex security certificates.

Any discrepancy between your usage and the policy that has been provided by Samsung developers Pay Android Pay or Outlook, automatically causes a resonance and an error. That is, after installation, you will not be able to use the full potential of the software until you carry out the appropriate manipulations in the security settings.

What to do if an administration and encryption error occurs

If the unfortunate message “Forbidden by the administrator, encryption policy or credential storage” appears on the screen of your smartphone, do not panic: you can deal with any error, you just need to acquire specific knowledge and skills.

The first thing you can do, of course, is clear your credentials. This action will not bring any major changes to the operation of the device, but will allow you to get rid of the settings you left in advance.

Quite often, users who encounter an administration and encryption error need only reset the settings to return the security policy to stock levels.

If this action does not bring the desired results, try removing all certificates on Android. This is quite easy to do, since they are not protected from deletion. However, after deleting, it is advisable to reboot the device so that it can re-upload the certificates.

Removing credentials

Faced with a problem where the administrator is prohibited from disabling the graphic key on Android 5, and deciding to clean up your Accounts, you must perform a series of specific actions.

The removal procedure does not take much time if you do everything according to the instructions. So:

1. Go to your smartphone settings.
2. Find the “Security” section and go to it.
3. In the presented directory, find “Credential Storage”.
4. Tap once on the section - a menu with the column “Eliminate credentials” will appear in front of you.

After this action, all administration settings should be reset, and you will be able to use your device again without restrictions.

Removing certificates in Android

Are you unable to remove the password from Android and the device says “Forbidden by administrator” even after deleting the credentials? Try uninstalling the certificates. This is even easier than deleting your account.

You again go to the “Security” section, find the “Clear credentials” menu item, tap on it once and agree to the clearing.

This action deletes all certificates except system ones. Removing third-party certificates will not particularly affect the overall operation of the smartphone or tablet, since the necessary data will be downloaded again from the developer’s servers after the system is rebooted, but without errors.

Disable applications that use administrator rights

If you used additional software to encrypt your device, it may also cause an error. The best option to return the gadget to normal operating conditions is to uninstall this application. If this doesn't suit you, try simply disabling the program for a while and see the result.

This can be done using standard Android system tools:

1. Go to your device settings.
2. Find the “Applications” directory in the list and tap on it.
3. You will see a list of software installed on the device, in which you will have to find the same third party application to provide encryption. Once you find it, tap on it and select “Stop” in the settings that open.
4. Then go to the security settings and see if any changes have occurred and if the error related to encryption and administration appears again.

It should be noted that the developers do not recommend using third-party programs to block and encrypt data on Android devices. All manipulations related to the security of gadgets can be performed using standard built-in utilities.

Reset to factory settings

Sometimes none of the listed methods helps return the gadget to its usual settings, and then the user has to reset the device to factory settings. This can be done in several ways, but the simplest is to reset using the provided operating system functionality.

To so-called reset the gadget, you will need to go to the device settings, find the “Restore and reset” menu section and select “Reset settings” in it. This procedure will erase everything user files and will return your gadget to its original form.

Before resetting, copy all important files to a separate folder on personal computer or an external memory card to protect them from being deleted.

When you try to remove the screen lock on Huawei Honor a message appears with the following content: “Prohibited by the administrator, encryption policy, or credential storage service.” You are trying to do something with administrator rights, but nothing works. In this article, I will teach you how to disable screen lock on Huawei Honor phones.

Step by step guide:

1. Go to Settings > Screen lock & passwords.

2. Select the second option – “Password”.

3. Enter your PIN (if you have one) and then click on “Pattern Pattern”.

4. A pop-up message will appear indicating that setting a screen lock pattern will cancel fingerprint authentication. To continue, click on the message.

6. After this, the system will ask you to set a code to restore the settings. Enter "0000" (4 zeros). You can choose any other PIN you wish.

7. Now lock the screen by pressing the Power key and then reactivate the screen. You will be prompted to unlock it using a pattern.

8. You need to draw the wrong pattern 5 times in a row, after which a message will appear stating that the phone will be blocked for 30 seconds. Click OK.

9. Wait 30 seconds and you will be able to enter the emergency code at the bottom of the screen.

10. Enter the PIN you saved when you set the lock pattern.

11. Screen lock is disabled.

Now when using the phone the screen will not be blocked.

Removing screen lock on Honor by resetting certificates

This method involves removing password certificates from your Huawei phone.

1. Go to Settings, then find Security.

2. Scroll down until you come across “Clear credentials”, clear the certificates (This will not delete anything).

3. After everything has been cleared in the “Display Lock”, you can remove the password. Select “No” and the screen lock on Honor will be removed.

Read also:

Removing the lock from the Huawei screen using a factory reset

If none of the above methods helped you, then reset the settings. Resetting does not delete applications, photos, videos and other files. This method erases your password and internet settings.

So, to remove the screen lock on Honor, do the following:

1. Go to “Settings”, scroll to the bottom and find “Advanced settings”.

3. Now be careful! Select "Reset all settings". He is the very first one.

4. In the next window, read what will be deleted and click “Reset all settings”.

5. You will be asked to enter a password to confirm the reset, after which the process will begin.

Once everything is successful, the lock will be removed from the Honor screen. If these methods helped you remove screen lock on Huawei Honor or you encounter a problem, leave your comment, we will try to help.