Galaxy s7 edge home button does not work. Samsung Galaxy S7 won't turn on - what to do. Samsung Galaxy S7 won't turn on, blue light is on

Periodically, problems with signal reception are noted on all mobile devices, and smartphones Galaxy series Samsung's S7s are no exception. Along with this, if problems of this kind begin to appear with enviable frequency, the user has to experience many problems and inconveniences. After reading the information below, you will find out why the Galaxy S7 may lose the network and what actions are available to the average user to normalize the situation.

The first reason is 3G failures

If you use a 3G network in regions where it appeared relatively recently, failures are most likely due to problems in the network itself. The check comes down to temporarily switching the smartphone to 2G mode.

We do the following:

Another way to do this is:

  • in the Settings menu we find the Connections section;
  • go to the Other networks tab;
  • select the Mobile networks section, then in the Network mode tab we activate the previously mentioned “GSM only” item.

We monitor the quality of network reception.

Reason two – failures in the network of a particular operator

Depending on the location of the subscriber, the quality of network reception of different operators mobile communications may vary. To check the presence/absence of a problem on the part of the service provider, just insert a SIM card from another mobile operator into your smartphone.

If the situation with signal reception has returned to normal, the cause of the problem and ways to solve it become obvious.

Reason three - outdated software

Samsung regularly releases updates software necessary to troubleshoot errors previous versions BY.

For getting latest updates, do the following:

  • go to Settings;
  • find the About device item and go to the tab of the same name;
  • Click on Software Update and Update one by one.

If there are no updates, move on to the next instructions.

Helpful advice! It is better to download software updates when connected to Wi-Fi or 3G - normal speed mobile internet still leaves much to be desired.

Reason four - problems with the software part

If the above tips did not help get rid of the problem, the last thing the user can try to do on their own is. The procedure will eliminate existing errors in the operating system. The easiest reset option is using a key combination.

Press and hold the volume up and power buttons, as well as the Home key. We hold them until the Samsung logo appears on the smartphone display.

Important! Resetting will delete information from the phone's memory. Pre-make backup important data.

If none of the above instructions helped to get rid of problems with network reception, contact an authorized service center for professional diagnostics and subsequent implementation of the necessary repair and restoration measures by a qualified technician.

If after turning off the button, Samsung Galaxy S7 does not turn on, this may indicate a malfunction operating system Android. To deal with a problem, you need to identify the root cause and know what methods are suitable to solve it.

There are several problems due to which Samsung Age of any series may not turn on:

  • Lack of charge in the battery.
  • Mechanically broken power button.
  • Excessively full RAM.
  • Battery overheating.
  • Damage to contacts for memory.

Most often, the situation occurs after the gadget falls, when it turns off and turning it on is not possible. To understand the situation, you need to know the main “symptoms” of breakdowns and options for correcting the situation yourself.

What to do if the device freezes when turned on

If the Samsung Galaxy s7 edge does not turn on at the initial boot stage and the company logo freezes on the screen, this indicates a malfunction in the OS. Here you need to reset the settings using any of the following methods:

  • Through standard settings, if you can boot Android.
  • By using special programs(there are versions for PC and smartphones).
  • By pressing hot keys.
  • By entering a combination of numbers.

Hard Reset using keys

If, after turning on, the screen on the Samsung Galaxy S7 lights up and the blue light is on, and the OS itself does not load, you can reboot by pressing the hotkeys:

  1. We simultaneously press the power, volume up and menu buttons.
  2. When a dark window appears, use the volume buttons to go down to the “hard reset” option and perform a reset.

Checking charging capability

When the device does not respond to turning on after charging, this may indicate loose contacts or a malfunction charger. To check it, just do any of the following:

  • Check the memory on another smartphone. If it starts charging, then the problem is in your Samsung and you need to pay attention to the contacts inside the micro USB connector.
  • Inspect the battery for the presence of “swelling”; if there is swelling, this is a clear replacement of the part.
  • Perform battery diagnostics. Here you will need another device to which the battery will fit. If the second device does not turn on after manipulation, this indicates a malfunction. You will need to purchase a new battery.

Via the menu

How the reset itself is performed through standard settings:

  1. Go to the menu, select " General settings", then - "Reset".
  2. We wait for the phone to complete the operation and reboot.

Clearing the cache

One of the reasons for freezing or lack of response to the power key is cache clogging, which occurs while using applications. To clean, do the following:

  1. Go to the application manager and select a specific program.
  2. Click on “Memory”, then on “Clear cache”.
  3. A large window appears where you can see the progress of the task.

The steps presented above will have to be done for each application, which takes a lot of time. To simplify everything, you can use Recovery mode, where the settings are also rolled back.

If you can’t clean it this way, you need to try installing CCleaner for Android, however, if the memory is full, this will be problematic.

Factory reset

Often the problem lies in not holding the power button long enough, so you need to hold it until the screen turns on. If this does not happen, you need to rollback via Recovery:

  1. Press and hold the volume up button and the Bixby key for a few seconds, then the power button until the text appears on the screen.
  2. In the window, move down the menu to “Wipe cache”, and to confirm, use the power button.
  3. When the procedure is completed, “Cache wipe complete” will appear on the display.
  4. We reboot by selecting “Reboot System now”.

Flashing using ODIN

If the operation of the Samsung Galaxy S7 device could not be restored using the above methods, you should use ODIN program, downloading it from the official website. How the firmware is installed:

  1. We install the program, connect the smartphone via a cable to the PC, and install the driver.
  2. Launch Odin, look in the upper left corner to check if the device is connected.
  3. We transfer the firmware files into the program and paste it into the AP or PDA field.
  4. When all the firmware files have been selected and transferred, click on Start.
  5. The procedure lasts no more than 10 minutes, after which a reboot window will appear on the display. You need to click on OK and restart the OS.

If the problem is not resolved by updating the system, it is recommended to contact the service.

We take Samsung Galaxy to the service center

The best option is to contact a specialist to repair the equipment. It is advisable to visit an authorized service center, the address of which can be found on the official Samsung website. If after this the screen does not turn on and even professional flashing did not help, you will have to purchase a new device.

Conclusion

The smartphone's lack of response to the power key or freezing when loading the OS makes it impossible to use. Users are advised to review the most effective diagnostic options to understand the cause of the problem and find the optimal solution.

Video

As always, we'll assume that the Wi-Fi hotspot you're trying to connect to is working fine. If this is not the case, then:

  • A common cause of the problem is Bluetooth is turned on, operating at a frequency of 2.4 GHz. You can also change the Wi-Fi frequency range from 2.4 GHz to 5 GHz;
  • Get closer to the point, then turn off and turn on Wi-Fi on your smartphone again. This is especially useful when using a public hotspot. You can also use a program like Wifi Analyzer to find the least busy channel;
  • Activate menu quick access and hold down the Wi-Fi button to get to the settings menu. Find the problematic network, press and hold it and select “Forget network” in the pop-up menu and restart Wi-Fi;
  • In the Wi-Fi settings menu, select “More” in the upper right corner. There you will find the Smart Network Switch option. Make sure it is disabled;
  • It is also worth clearing the partition cache. To do this, activate the control menu by holding down the Power, Volume and Home keys, and select the wipe cache partition item. Then restart your smartphone;
  • If the problem is that Wi-Fi is constantly disconnected, go to Wi-Fi settings and set Always in the Smart network switch column;
  • The last resort is a factory reset.

7. The camera does not work

If, when you try to launch the camera on your Galaxy S7, the message “Warning, Camera failed” appears, do not rush to run to the workshop. This problem can be solved simply:

  • Restart your smartphone;
  • Go to Settings > Applications > Application manager > Camera app and select Force Stop. Then go to Storage > Clear cache and clear the cache;
  • There may be a problem with Smart Stay. Try turning it off in Settings > Display. · Clear the partition cache through the management menu (see point 5).

8. Slow loading

Galaxy S7 has outstanding performance. But some note that at times the smartphone wakes up very slowly. In such cases:

  • Reboot your device. This usually helps, but only temporarily;
  • Check the authenticity of the microSD card. A counterfeit memory module has a detrimental effect on the performance of any smartphone, so be careful when purchasing. Especially if you order online. The main methods for identifying counterfeits are described in this article;
  • If the card is genuine, try formatting it;
  • In some cases, resetting the smartphone to factory settings helps. Before this, you need to transfer all data to another medium and remove the microSD card. To reset the settings, go to Settings > Backup and reset > Factory data reset.

9. Battery drains quickly

Like most smartphones today, the Galaxy S7 has built-in batteries. This means that it will not be possible to replace them like with the LG G5. On the other hand, rapid battery discharge is not always caused by problems in the battery itself.

And before going to the service center, try the following options:

  • Reduce time automatic shutdown screen. This can be done in Settings > Display > Screen timeout. It would also be a good idea to check when the screen turns off. This is especially important for owners of wallet cases. It happened that the screen simply did not turn off and had to be done manually;
  • Disable the Always On feature in Settings > Display;
  • Go to Settings > Battery > Battery usage and check the battery consumption of applications. If one of them consumes too much energy, most likely it is the culprit of the discharge;
  • Clear the partition cache. To do this, activate the debug menu by holding down the Home, Power and Volume keys, and then select wipe cache partition. Navigate through the menu using the volume key. Select - power key;
  • The last resort is to reset your smartphone to factory settings.

At this point we take another break. The final part will be devoted to problems with screen sensitivity, Bluetooth and data transfer.

- undoubtedly one of best smartphones that has ever seen the light of day. But even its owners are not immune from minor problems. However, to find out how to fix them, you don’t have to scour a dozen forums. We have already done it for you.

For convenience, the manual is divided into three parts. The first is dedicated to problems with sound and input.

1. Sound crackles or distorts

This usually happens due to faulty headphones or smartphone speakers. But before contacting the service center, try the following options.

2. No alarm sound

In most cases, the culprit is a third-party alarm clock that is incompatible with the Galaxy S7. Try changing it or use standard application. But if the problem is general, then:

  • Restart your smartphone;
  • Before going to bed, check for open applications, especially games or multimedia;
  • Look at the sound settings and adjust the volume;
  • Check the Do Not Disturb status. If you need it, add the alarm to the exceptions;
  • Your alarm may have been optimized. Find out if this is true in Settings > Battery, where you need to select Details in the App power saving section. There you can also set applications to be excluded;
  • If you've been playing recently, it might be all about the Game Tools. Their red icon pops up when you start any game, and one of the first options is to turn off the signals during the game. You can assess the situation in the Settings > Advanced features > Games > Game Tools section.

3. The smartphone shows a black screen without responding to keys

Some Galaxy S7 have a disgusting bug - the smartphone screen darkens and stops responding to touches.

In this case, the sound and backlight of the keys work as usual. Typically this will work for the service, but try these options first:

  • Restart your smartphone. To do this, hold down the Power and Volume keys for 10 seconds. Users note that this is a temporary measure and the problem returns later;
  • Another method to reboot is to hold down Power, Volume and Home. This will take you to the recovery menu. Use the Volume keys to get to Reboot system now, then press the Power key to select;
  • In cases where the key backlight does not work, put the smartphone on charge. This usually means that your batteries are simply dead.

4. Power and volume keys do not work

Row Galaxy owners S7 noticed that the power and volume keys stop responding to presses. And if this is your case, then:

  • Seven troubles – one Reset. Try restarting your smartphone. It is advisable to simultaneously press the power and volume keys;
  • If the keys do not respond even to a restart attempt, perhaps the problem is one of third party applications. If you guess which one, just delete it. If not, reset your smartphone to factory settings;
  • Check your smartphone for updates.

5. Disable autocorrection

If you don't like auto-correction when typing, go to Settings > Language and input > Samsung keyboard with the Smart typing option, where you need to disable Auto replace.

That's all for today. We will look at problems with the camera, battery and Wi-Fi in detail in the second part.

Samsung Galaxy S7 is the flagship of 2016 release. According to experts, the phone will not lose its relevance in the next 3-5 years - powerful dust and moisture protection, a modern camera, the ability to work under water... however, many owners do not turn on the Samsung Galaxy S7 after just a few months of use.

If guarantee period has already passed, and the phone suddenly turned into a “brick” - do not rush to despair. It is quite possible that the breakdown can be fixed on your own, even without a visit to the service center. In our article today we will tell you what to do if your Samsung Galaxy S7 does not turn on, how to avoid similar problems in the future, and provide general operating tips.

Samsung Galaxy S7 edge does not turn on after charging

Among the main reasons why the Samsung Galaxy S7 turned off and does not turn on, two can be mentioned:

  1. the contact inside the phone has “lost”;
  2. The charger/charging controller is faulty.

To check the functionality of the charger, simply try charging the phone with a different charger. If your Samsung S7 does not turn on even after this, you should change the battery. Of course, it is unlikely that it would be “exhausted” after a year of operation - but the cause could also be simple overheating. Remember the stories about S7 explosions while charging? The reason for this is constant overheating of the battery in some shipments of the flagship. It’s not surprising that the modern Samsung Galaxy S7 phone turned off and won’t turn on. Replacing the battery may well “revive” your phone - and the problem will go away.

Samsung Galaxy S7 won't turn on, blue light is on

After turning on, the blue indicator lights up, the word “Samsung” appears on a black background, and the boot process does not proceed further? We recommend trying a hard reset.

If your Samsung galaxy s7 has turned off and does not turn on, hold down three keys at the same time: Power, Volume Up and Menu. Hold them for a few seconds - a special menu should appear in which you need to select reboot.

If a hard reset with deleting all data from the phone did not help - the Samsung s7 edge does not turn on and after that, we advise you to take the phone to a good service center.

Perhaps flashing the device's firmware will help - the cost of such repairs is low, and the work is usually completed within 1-2 days after the request.

Samsung 7 age won't turn on after falling

Definitely, a visit to the service center is required. You won’t be able to work with the hardware yourself, and the amount of repairs depends on the consequences of the fall - if the touch screen bursts, then get ready to spend several thousand rubles.

Having “extended the life” of your smartphone, be more careful in the future - remember that modern technology “does not forgive” careless treatment!

Video instruction




Top