Why is the play market stopped on android? An error occurred in the Google Play services application. Play market doesn't work

Every day many Android users devices face a number of problems. Most often they are related to the performance of certain services, processes or applications. "Google app has stopped" is an error that can appear on every smartphone.

There are many ways to solve this problem. About all methods for eliminating this error and we'll talk in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures to optimize device settings. Thus, those users who have already encountered various errors of this kind most likely already know the algorithm of actions.

The first thing you should do when application errors appear is to restart your device, since there is always a chance that some glitches and malfunctions could have occurred in the smartphone system, which most often leads to the application not working correctly.

Method 2: Clear cache

Clearing the application cache is common if we're talking about about the unstable operation of specific programs. Clearing the cache often helps fix system errors and can speed up the operation of the device as a whole. In order to clear the cache, you must:

Method 3: Update apps

For normal operation Google services need to monitor the release of new versions of certain applications. Failure to update or remove key Google elements can result in an unstable user experience. To auto-update applications Google Play before latest version you need to do the following:

Method 4: Reset settings

There is an option to reset application settings, which will likely help fix the error. This can be done if:

Method 5: Deleting your account

One way to solve the error is to delete your account Google posts and then adding it to the device. To delete your account you must:

You can always re-add the deleted account later. This can be done through the device settings.

Probably every Android device user has encountered the annoying message “Google Play services has stopped - send a report.” This system error, which is not your fault, but you can still take a number of measures to eliminate this problem and prevent its occurrence in the future.
Regardless of the reasons for the error, you can try the following solutions one by one to resolve it.

Solution #1. Clear cache

It may be enough to clear the cache of the Google Play Services application. To do this, open the settings on your device, tap “Application Manager” and select “Google Play Services” from the list. Tap "Clear cache".

After clearing the cache, be sure to restart your device.

Solution #2. Re-add your Google account

If this doesn't help, you can delete and add your Google account again. It is known that on an Android device you do almost everything through your Google account, which you entered at the very beginning after purchasing the device. So reinstalling it might help.
So, to delete an account, go to settings and find “Accounts”. In addition to other accounts, the list will include a Google account. Tap it and you will be given the option to delete your account.

After that you need to add it again. To do this, select the “Add account” item in the “Accounts” section of the settings. A wizard will open where you will go through the data entry steps again. After this, the problem may disappear. But there are further options for solving it.

Solution #3. Reinstall Google Play Services

We have already tried clearing the cache in the first method, so now you can try reinstalling the services. Google Play Services is basic application on Android device, which is necessary for everything else to work. Therefore, it will not be possible to completely remove it. But you can reinstall all Google Play Services updates and thus get the latest version. To do this, you just need to deactivate the Device Administrator. After deactivating the administrator, you can remove the updates and install them again.

• To deactivate the Device Administrator, go to “Security” in the settings, tap the “Device Administrators” section and check the box. The Administrator Shutdown screen appears.

The administrator has been deactivated.

• Now go to Application Manager, select Google Play Services. You will see the “Uninstall updates” button appear.

• Remove them.
• To install the updates again, try using any application. Now they won't earn money right away. First, you will be prompted to install service updates. Install them.
• After reinstalling the updates, activate the Device Administrator again
• Reboot your device

The error should now go away

Solution #4. Clear Google Services Framework cache

And there is another way. Google Play Services is known to depend on the Google Services Framework application. This system application is responsible for exchanging data with Google servers and ensuring that your data is synchronized with them. If there's something wrong with the Framework, then there's something wrong with Google Play Services. Therefore, we will improve the functioning of the Google Services Framework by clearing its cache.

To do this, go to the “Application Manager” and find “Google Services Framework” in it. Tap it and tap “Force Stop”. After that, tap “Clear cache”. Reboot your device.

After this, the error “Google Play services has stopped sending report” will most likely disappear.

All error codes with additional solutions are described in more detail. If this does not help, it remains to advise turning to professionals.

We often receive questions from users who have encountered the problem of applications suddenly stopping on their smartphones and tablets, in particular Google services. How to fix the annoying “Google Play Services application has stopped” error on Sony Xperia we'll tell you. By the way, quite a lot of the problem of stopping other applications on the device is solved in a similar way.

This is what usually appears on the screen:

If you encounter such an error, then you need to delete the data of this application itself. To do this, go to the main “Settings” – “Applications” – “All” tab – find “Google Play Services” in the list and tap on it. In the menu that appears, you need to select “Delete updates” and “Delete all data” (may be in the “Manage space” submenu).

If suddenly the “Delete all data” button is not active, then you will need to click the “Turn off” button, go to the “Device Administrators” item (you can do it through the “Security” menu in the main settings) and uncheck the “ Remote control Android".

After all the manipulations to clear the data, reboot your smartphone. The problem should go away! All necessary updates will be installed in Play Market automatically or you can do it manually.

Still useful to know.

While working with applications on the Android OS, some users may receive a message. This can happen occasionally or regularly, is due to the dysfunction of the application in question, and can cause a lot of inconvenience to the user. I also encountered something similar at one time, so in this material I will describe the most common errors in Google Play Services, and also explain how to quickly and effectively fix these errors.

Problems with the Google Play Services application are quite common. This is due to malfunctions in the operation of this application, the lack of debugging of its functionality, as well as conflicts with different versions of the Android OS. If you encounter the specified error and do not see its specific number, I recommend doing the following.

1. Go to your device's settings, select "Programs", find the "GooglePlay Services" application and clear its cache.
2. Usually, as a result of such actions, an error without a number disappears, but if the error does not disappear, then delete this application from your device, and then install the latest version.
3. Clearing the Google Services Framework app cache may also help. Go to “Settings” - “Programs”, find the specified software there, go into it and clear its cache.
4. Also, there is such an error in the application Google services Market may happen due to an incorrectly specified date and time. Check the correctness of this data through “Settings” - “Date and time”. If the time and especially the date do not match the current ones, then set them manually or select “Automatic detection” (in this case, the information will be received from the operator).
5. And finally, check your internet. It’s trite, but problems with the Wi-Fi connection may be responsible for the occurrence of this error.

Errors with number

In most cases, the specified error message also contains its number. This makes it much easier to identify the problem, allowing you to quickly and effectively fix it. Below I will present a list of errors frequently encountered by users in the Google Play application, and will also provide methods for quickly getting rid of them. Service errors are sorted in ascending numbering order.

Error 24 when installing an application on Android

Error 24 usually occurs when installing applications on Android and it happens due to data “overlay”. Occurs during repeated installation of the same application, when files remaining from the previous installation conflict with new files being installed.

Solution . To prevent this error from occurring, get root rights on your device, and then, using Root Explorer or SuperSu, go to the folder on your device sdcard/android/data/, where and delete outdated files.

What to do when error 101 occurs

Error 101 occurs in the Android Market due to the lack of free space on your device.

Solution. Need to remove part unnecessary applications, clear your device's cache using special programs(for example, Auto Cache Cleaner), and this error will disappear.

How to fix 403 error in Play Market

This 403 error occurs when purchasing applications from a device that has two installed at once. Google account.

Solution. To fix the 403 error, log in with your main account, remove the problematic application, and then try to purchase the application again by clicking “Buy”.

Fixing error 413

Error 413 occurs due to the use of a proxy server in the application, which does not allow updating the old application or downloading a new application.

Solution. To get rid of this error, clear the browser cache and Google services (Google Play Services and Play Market) by first clicking “Stop” and then “Clear data”.

Error 481

Error 481 is due to a problem with your Google account.

Solution. Delete your account through “Settings” - “Accounts” - “Google”, go to your account and select “Delete account” in the options. Reboot your gadget, and then create a new account in Google Play.

Error 491 when downloading from the Market

This error 491 when downloading applications from the Market is due to the inability to delete or download the application.

1. Solution. Reinstall your Google account by clicking “Settings” - “Applications” - “All”, find “Google Play Services”, clear data and cache.
2. Then restart the device, after loading, go to “Settings” - “Credentials and synchronization” again, and delete your account there.
3. Reboot again, and then create a new Google account or add a deleted one.

Error code 492 on Google Play

Error 492 occurs due to malfunction virtual machine Dalvik, which works with program code in the Java language.

Solution. To get rid of this error, clear the cache and application data of Google Play Services and Play Market.

• If, for some reason, this does not help, reset the existing settings of the device by restoring the factory values ​​through “Settings” - “Recovery and reset” - “Reset settings”.
• Or boot through “Recovery” mode (press the power and home buttons, or the power and volume down buttons, this function does not work on all models), and select “wipecache/dalvikcache”.
• Remember that in both cases you will lose your information from your phone, so before cleaning, make a backup copy of your important data.

Error code 495 in Play Store

Error number 495 is associated with failures in Google work Play Market and Google Service Framework.

Solution. Go to these applications through “Settings” - “Applications” and clear the data and cache. Uninstalling Google updates also helps Play Store.

If specified error 495 does not disappear, then try deleting your Google account as stated above, restart your phone, and then add your Google account again.

Failed to load application error 498

The cause of the “Failed to load application error 498” error is usually a full cache on your device.

Solution. Clear cache and delete unnecessary files, you can also try entering through the “Recovery” mode (how to do this is stated in the description of error No. 492), and select “Wipecachepartition” there.

How to fix 504 error

The mechanism of occurrence and solution is similar to error No. 495.

Error 911

Typically error 911 is associated with the end of authentication with using Wi-Fi on any web page.

Solution. To get rid of error 911, there are several options:

• Clearing Google Play Market application data and cache. Go to Settings-Applications, find the specified application there, go into it, and click “Clear data” and “Clear cache”;
• Re-login to APN using mobile browser. Open Play Market and run application updates again;
• Connect to another Wi-Fi network and update;
• Instead of Wi-Fi, try using it for updates cellular communication, but remember that for large applications this can be quite expensive.

Installation error 919

Installation error 919 occurs due to insufficient memory.

Solution. Simply remove unnecessary apps and unnecessary media files to increase your free space.

Error 920

It is associated with problems that arise at work Wi-Fi connections.

1. Solution. To do this, turn off and then turn on Wi-Fi, and by going to PlayMarket, start installing or updating the application.
2. Deleting your Google account can also help (how to do this is described above in error No. 491), then, after rebooting your device, log in again.
3. You can try and clear updates, cache and data from the Google Play Market application, and after completing the operations, restart your device.

Error #921 occurred

There is an issue with blocking the installation of new applications.

Solution. Clear the cache of Play Market and Google Service Framework applications, then restart your gadget.

Error 923 when downloading applications

“Error 923 when loading applications” occurs due to a full cache, or when synchronizing applications.

You can also clear the cache through the Recovery function, as stated in the description of error No. 492.

Error 926

What does error 927 mean in the Play Store?

Error 927 occurs in the Play Market if you want to download an application during the Google Play Market update. For the error to disappear, you just need to wait until the end of the PlayMarket update.

Errors 941-942

These problems are associated with malfunctions of the Play Market.

1. Solution. Stop it from working through “Settings” - “Applications” - “Play Market” - “Stop”.
2. Clear its cache and remove the update. Carry out the same operations with Google apps Framework and Download Manager, delete your Google account.
3. Reboot your device, and then add a new Google account.

Error when receiving data from server RH-01

I described two ways to solve this error in the article earlier: “RH-01 Play Market“.

Conclusion

As you can see above, errors in the Google Play services application are mostly resolved by clearing the cache and data, as well as by deleting the Google account and then restoring it. Often, simply rebooting the device, freeing up memory, and connecting to another device can help. Wi-Fi networks.

I would recommend carefully monitoring the fullness of your device, regularly clearing the cache using automatic programs, as well as use a reliable Internet that guarantees stable software updates. Following these simple rules will help rid your device of many of the errors that occurred in this material.

In contact with

The "Application has stopped" error may occur due to various reasons, but whether you can get rid of it depends not only on you, but also on the developer. This problem may be due to an error in application development.

If the app you're having problems with installed from Play Market, and on your device no viruses, then you can move on to solving it. Depending on the reason for the error, you will need to follow several steps. If possible, check for errors after each action performed.

How to get rid of the “Application has stopped” error

The video below also shows ways to get rid of the “Application has stopped” error.

1) Reboot device;

2) go to "Settings" devices. Select "Application Manager". Select the application (with which you are having problems) and find the “Memory” section, where you need to press the button "Clear data"(this should also delete the cache).

3) Try it remove and reinstall application from Play Market;

4) return to "Application Manager" and find disabled applications. Turn on all disabled applications (the error may occur because the application is linked or refers to another that is disabled). To do this, select the applications one by one and click “Enable”.