How to find out your tariff plan on Yota. How to find out: help from the mobile operator Yota. Find out information on the Yota network using USSD commands

Many clients of the company are interested in how to find out the tariff on Iota. After registering in your personal account, you can control your balance, receive up-to-date data on speed, traffic and tariff, as well as manage options and tariff. This method is considered by many to be one of the most convenient, since it involves not only familiarization with information, but also management of services.

You can also call technical support (number 8 800 550 00 07 ). The call is possible both from a landline phone and from a cell phone. If a person cannot log into his personal account or call the company, he can send a question to the number 0999 . Later a short time the answer must come.

There is a chat on the official website where you can write to a specialist online. To start a conversation, you need to enter your phone number, your name, question and city. When the specialist is free, he will immediately provide comprehensive information.

You can also find out how to change tariffs for Yota by looking at the documents for your existing SIM card.

How to change tariff plan without the application?

You can change your tariff for Yota quite simply and quickly using the mobile application, but if you don’t have it, you can open a section on the company’s website, select a new package and switch to it.

After changing the package, it will work automatically. The subscriber must ensure that he tops up his account without delay.

Payment always happens clearly set time, automatically. If the required amount of funds is not available, the subscriber loses the opportunity to continue using the services until he pays the required amount again.

On a smartphone

The company offers many specific combinations with which you can perform various operations. For example, it is possible to hold SMS and calls.

To find out and change tariffs, you need to open the dialing window on your phone, enter the special ussd, press the call button and wait for a response message.

You can check your Eta balance by typing the combination *100# . The remaining traffic and minutes are found out if the subscriber dials *101# . To find out your number, you need to dial *103# .

Several other necessary ussd:

• "Call me back": *144*89*********# ;
• Blacklisting: *903# ;
• Connecting unlimited SMS for 50 rubles: *603# ;
• Connecting an additional 5 GB traffic package: *605# .

On a tablet

Yota offers different packages for customers depending on their traffic needs and devices used. To change the tariff on your tablet, you need to study the official website, where all the information is available. There is no charge for changing the package.

When an offer is changed, the paid period also changes. You can find out how to switch to a different tariff from a consultant on the company’s website.

It is useful to be interested in the operator’s news, and if he offers new tariffs, get acquainted with them immediately. If the conditions are right, you can take a few seconds to visit the site and take advantage of the new offer.

One of the most frequently asked questions Any mobile subscriber has always had a question about the tariff plan. You can obtain such information from large operators in several ways. It would be interesting to find out how this scheme works for the Yota company, which is famous for its lack of fixed tariff plans.

It would be more correct to formulate the question differently: not the tariff itself, but its parameters, since there is no name for what the mobile communications consumer himself creates. There are several options for this.

Personal Area

The easiest and most understandable option to find out any information on the current contract is to go to personal account. On home page You will immediately see information about the balance, the balance of voice, SMS and traffic packages and to whom the phone number is registered. Login to your Personal Account is available on the official website of Iota. In order to get there, you need to enter your username and password. If you log in from the browser of a smartphone in which the desired SIM is installed, the login occurs automatically. The company also offers alternative registration through its social network account. Your number must first be linked in the network settings. Only users of modems and routers can log into the self-service system from the site.

Iota application

Download and install from well-known online sites official application Yota. The program is available for all software versions. This is the only option for accessing your personal account for voice SIM users.

Contact Center

If you have a lot of patience and time, you can call the Iota customer support hotline at 8-800-550-00-07 . A living person will not answer you, but the necessary information can be obtained automatically.

Online chat

If you have already been to the operator’s official website, you probably noticed in the “Support” section a link to an online chat. This is a unique service for Russia, where support specialists respond truly online. You can ask not only standard questions, but also describe your problems. The expert will try to help you and explain the sequence of actions to resolve the situation. In order to speed up the identification process, immediately indicate your phone number and your full name in the chat form. If you enter the chat through the application or personal account, then identification is not required.

SMS

The operator provides a universal number to solve your problems 0999. Describe your request or the information you need, and a response will arrive within business days.

The most convenient way to find out the parameters of your tariff is a USSD request, but Yota does not provide such a service. This can be explained only by one thing: the operator does not have tariff plans. You set all your parameters yourself, so it’s better to find out all the data in your Personal Account or application. There you can change them, top up your balance and consult with an Iota support specialist.

Iota did everything possible to ensure that even a child could cope with its range of services and options. Everything is automated here, there are chats and good support, there are inexpensive tariffs. If confusion arises, a proprietary mobile application comes to the rescue. In this review, we will tell you how to find out the tariff on Yota and configure its parameters. Let’s talk separately about smartphones and tablets, and separately about modems and routers.

Check yours tariff plan Any person can do it on Iota, even if he is infinitely far from modern technology. The operator offers subscribers a basic customizable tariff, in which packages of minutes and traffic are selected, access to social networks and messengers. To control it, a special mobile application is used - it is downloaded from Play Market, AppStore and Windows Phone Store.

To find out your tariff on Yota, just open the application and look at the main screen. The following data is presented here:

• Current phone number – it changes at any time without leaving the program;
• Amount of subscription fee for the current period;
• Number of minutes provided and available;
• Number of gigabytes provided and available;
• Connected instant messengers and social networks are marked with icons;
• Current balance.

There is no tariff name here - Yota offers a single tariff plan with a choice of the number of minutes and traffic. In the application itself, we can look at the balances of included services and guess which of the available packages is connected to a given number.

The application will also help you find out about connected options. Yota has very few of them - these are “Unlimited SMS”, traffic packages and minute packages. Therefore, the operator’s application is very simple and accessible. This is not MTS, Tele2, MegaFon or Beeline, where the abundance of options and services makes your eyes wide open - Iota makes everything so simple that even a child can understand it.

Tablet PCs have a single tariff, controlled through the application. The maximum that you can find out there is until what date the Internet is paid for.

Find out the tariff on modems and routers

If you have a Yota SIM card in your modem, your operator’s personal account will help you find out your tariff (or rather, the current access speed). There is a speed controller here that displays the data the subscriber needs. If you have any difficulties with your personal account, contact support via chat on the official website. It is not possible to check the balance on the modem by removing the SIM card from it and inserting it into the phone.

Other methods

It is difficult to find out the tariff on Yota from your phone. The command *101# works on the network, but it only allows you to find out the remaining minutes. It’s difficult to understand how many there were initially. But there is a way out of the situation - we take it into our hands mobile phone, call 8-800-550-00-07 and ask the relevant question to the support consultant. This method will help you find out about the connected options and find out your own tariff (as well as its cost).

The Internet will help you find out the tariff on your phone. We are not talking about a personal account, but about the simplest chat on the official Iota website. It is available to every subscriber. Go to the “Support” section, select “Smartphone/tablet”, in the menu on the left, click on the “Contact chat” link. In the window that opens, specify:

• Name or personal account;
• City of your location;
• Your question.

Wait a few minutes - a free consultant will answer you. You can ask him any questions regarding the current tariff, balance and connected options. Call details are also requested here. To clarify the information, you may need a passport.

For subscribers of any mobile operator When using communications, there is often a need to find out this or that information. This also applies to Yota subscribers. Everyone sooner or later asked the question: how to find out your number? How to find out your balance on Yota and how many minutes and Internet traffic are left in your account? How to find out what model of Yota modem you have?

Below you can find answers to these and other questions, and find out how you can contact help desk And technical support Iota, which will allow you to ask questions that concern you to qualified personnel.

On this moment There are several convenient ways to contact Iota help desk and technical support.

1. Hotline Yota 8800 550 00 07, which can be called free of charge from any telephone number, including a city number or one belonging to another operator.
2. Support on the website where you can ask your question.
3. Chat on the Iota website.
4. Chat in the official mobile application Iota, which opens by clicking on the icon in the upper left corner (using it you can get an answer faster than other methods).
5. Free SMS with your question to number 0999.
6. Through - you can find out information regarding modems and routers from Yota. It is not necessary to register - the service allows you to log in through your Facebook and Vkontakte accounts.
7. By the address Email – [email protected].

Find out information on the Yota network using USSD commands

You can perform some of the simplest operations to find out the necessary information on the Yota network using USSD commands. To do this, you just need to enter the specified characters on the keyboard of your smartphone and make a call. Yota makes it possible to use the following USSD combinations:

Answers to other possible questions

In this paragraph you will read how to find out other things that may interest you when using mobile communications Iota.

How to find out Yota internet speed?

You can find out the speed of the Iota Internet connection by conducting a special test - SpeedTest. You can read how to do this in the article “”.

How to find out the password for Wi-Fi Yota?

Unfortunately, there is only one way to find out your Iota Wi-Fi password if you have forgotten it. To do this, you need to go to the settings of your USB modem with Wi-Fi or Wi-Fi router. You can do this by typing http://10.0.0.1 or http://status.yota.ru in your browser. For more detailed instructions and information on what to do if problems arise during the process, you can refer to our article “Setup 10.0 0.1 on Yota”.

If you have problems finding your password, you can reset it using a hard reset. How to do this, read the article linked above.

It is also possible that you buy with already set password. In this case, to recognize it, carefully examine the surface of the router and its box. The preset password should be written down somewhere.

How to find out the Yota modem model?

To find out the model of your USB modem from Yota, you will have to go to the device manager on the computer to which the modem is connected. You can do this as follows:

1. Simultaneously press the Win (window icon between the left Ctrl and Alt on the keyboard) and R buttons.
2. In the window that appears, enter the command mmc devmgmt.msc.
3. Find the “Modems” item and click on it to expand the list of devices.
4. Select your modem from the list (most likely there will be one) and context menu(which is called by right-clicking) find "Properties".
5. Open the “Diagnostics” tab and click on “Poll the modem”.

This way you can find out not only the model of the Yota USB modem, but also its IMEI.

How to find out the SIM card number on a Yota modem?

To find out the Yota modem number (the number of the SIM card used in the modem), you can use one of the following methods:

1. Through (you can also find out your Yota Personal Account number).
2. Go to http://10.0.0.1 or http://status.yota.ru. The number you are looking for will be designated as Call ID.
3. Using the symbol combination *103#, after removing the SIM card from the modem and inserting it into the phone.

How to find out your tariff plan for Yota?

Unfortunately, it is impossible to find out your Yota tariff using a short USSD code. To find out which tariff plan you are on, you will have to go to the official Yota website or use the application. You can also ask this question to the help desk.

How to find out where the Iota tower is located?

You can find out where the nearest Iota tower is located using the coverage map on the official website. Unfortunately, it does not give a specific location of base stations, but it is quite possible to calculate their approximate location and determine the quality of mobile and Internet communications.

How to find out the Iota PUK code?

A PUK code is required if you entered the PIN code incorrectly three times and your SIM card is blocked. You can find out the PUK code by contacting Yota technical support using any of the above methods.

Many have heard about YOTA, while others have already started using it and perhaps even managed to ask some important questions, among which is the following: how to find out your tariff for Yota?

Using a YOTA SIM card allows you to receive 2G, 3G and 4G signals. If you are in the access area of ​​any of the above signal types, then you have several options for identifying your tariff.

If you have not yet gone through the registration procedure in your personal account, then be sure to spend some of your time on this, since in the future the “Personal Account” on YOTA will help to save it significantly.

How to find out the tariff for iota in your personal account

Your personal account provides:

• Ability to control balance;
• Receipt operational information about what tariff is used, what is the communication speed on this tariff and what traffic is provided to the subscriber;
• Management of tariff plans (changing them, if desired) and options;
• Possibility of fast payment for communication;
• Prompt interaction with support service;
• Placing an order for details.

In general, this option for clarifying information about your Yota tariff is the most optimal, since you can change all the settings, as well as the tariff plan itself, yourself.

Phone call to operator

If you prefer to rely on the help of the operator himself, you can contact customer support. To do this, just dial the number “8-800-550-00-07” and press the call button. The call is free (this applies to residents of any region).

In addition, you can contact the operator either using a mobile phone or a landline phone.

SMS consultant

If the two previous options do not suit you in some way (for example, it is not possible to use personal account, or the connection with the support service is not established), then the question of interest can be addressed to the SMS consultant.

To do this, it will be enough to send text message with your question by calling the short number “0999”. Some time later you will receive a response (also via SMS).

Online consultant

Like any other company, Yota is the owner of its official portal. This network resource is equipped with a chat, where a specialist communicates in real time with users of the services of this operator.

The correspondence is initiated by the subscriber who wants to receive an answer to his question. To do this, he writes his name, phone number, the name of the city and sets out the essence of the problem of interest to him.

Any free consultant (unfortunately, if there is a heavy workload, this may still have to wait) will be happy to answer any question.

Visit to the operator's office

This option is especially relevant if the subscriber needs to discuss several problematic issues with specialists at once, including, of course, clarifying his tariff plan for IOTA.

Along the way, it will also be possible to connect or delete any service, change the tariff, or even replace a broken SIM card (which is impossible with any other of the above methods).

Last (but not least) and perhaps most quick option You may find yourself viewing the documents included with the new SIM card. Typically, the operator provides them with all the “essential” information, as well as a list of USSD commands and short numbers that allow you to find out the balance, remaining traffic and the tariff plan used.