How to disable the discount of the day service from MTS. How to disable paid services on MTS. Getting a list of active options

Let's figure out how MTS subscribers dial completely unnecessary paid services assigned to their number and pay a monthly fee, sometimes without using the connected options at all.

This happens most often in the following sequence. The subscriber purchases a service package, which includes certain services on a paid or free basis.

Over time, the service plan changes, but the options remain connected and charged by the operator. Unfortunately, subscribers are not warned about this, since they have at their disposal Personal Area MTS, which is a self-service service.

The second option is associated with paid subscriptions, which are activated as part of packages, SMS mailings for promotions, or by the user himself using the menu. Then the connected subscriptions are forgotten, but are included in the payment. Various services can also be connected to the subscriber’s household, so it is important to monitor not only the status of the account, but also all the services connected to the phone.

What is MTS Personal Account and setting up services?

Not all subscribers are aware that many services connected to the package can simply be turned off and not burden your budget. This may come in handy when you go on a trip, go on a trip, or go into austerity mode. To do this, you will need Internet access from a computer or smartphone (if you have an API application).

To use your Personal Account from your computer, log in using an SMS that will be sent to your number. This opportunity is available to all MTS number owners. Scroll below you will find detailed information, where in your MTS Personal Account you can view subscriptions, paid and free services, as well as how to disable them in a number of ways.

Disabling paid services on MTS using a USSD command and SMS message

It is possible to disable paid MTS services assigned to a number not only using your Personal Account. You can use the service ussd commands or free service SMS for these purposes.

In this case, it is enough to send a certain combination or SMS, you can also call the support number, but the simple method is good because it allows you to perform any action to enable or disable services in a few seconds. With their help, you can also check the list of services that the user has ever connected and immediately disable unnecessary ones using the specified command or SMS combination.

List of the most useful commands for enabling and disabling services

You can find out all connected services using ussd MTS Service and the archive option, so you can constantly monitor:

• service My services – *111*11# ;
• by command *152*2# paid services are recognized, *152# - allows you to enter the menu, view a list of all services, then paid and free - use the menu and the commands opposite.

To manage your phone account, you may need the following commands and service messages:

• The “beep” is turned off by the combination *111*29#, by calling the number and selecting a voice menu item, by sending an SMS to the number 21510;
• GPRS is disabled using the commands *111*38#, *111*338#, SMS to the number with the text 21220;
• Caller ID is disabled via SMS to the number with the text 21130;
• “They called you” can be turned off by sending an SMS to the number with the text 211410;
• to disable “Everywhere is like home”, send an SMS with the text 21500 to the number;
• “Voice mail” is turned off by SMS to a number with the text 90 (space)2;
• “Call barring” is disabled by sending a message to the number with the text 21190;
• “Conference calling” can be disabled by sending a message to the number with the text 21150;
• “Favorite number” can also be disabled by sending a message to the number with the text 21410.

We have listed common services that can be disabled in a short way. MTS Service is available to all subscribers free of charge by command *111#. Select the service you are interested in and enter the command to disable it. The MTS Service menu contains all services that can be disabled using commands.

MTS portal *111#

How to disable all MTS services through your personal account

If you are an active user of communication services, then you know that the MTS Personal Account allows you to disable paid services with one click in the menu. The largest provider in Russia, MTS, has specially developed a Personal Account for its subscribers so that they can manage their service package. The user can assigned to the number, among them there may be paid and free options offered by the operator. This can be done by calling the support line, but advanced subscribers, of course, prefer self-service services.

For example, how to turn off the Internet in your MTS Personal Account? The same can be done by selecting any connected services as follows:

• Log in to the website mts.ru or online.mts.ru and log in using your username and password;
• for subscribers who do this for the first time, to log in you will need to gain access using an SMS password (click on the link next to the input window);
• disabling services: go to the “Tariffs and Services” menu item, then to “Service Management”;
• select the desired option and click “Disable”;
• You can also find out the cost of the service by ordering Invoice Details at home page account, in this form you can also disable services.

Within a few minutes, the disabled service will become unavailable and deactivated. You can check this using the Service Management or Details menu.

How to register in your MTS personal account?

Some users may require more detailed instructions to enter the MTS control panel - Personal Account. We suggest performing the following operations, and you will easily get into personal section provider website:

• To enter you will need the Internet, log in to one of the sites mts.ru or online.mts.ru;
• in the first case, you will need to follow the link in the upper right corner of the screen, which says My MTS and select from the drop-down menu “ mobile connection", after that you will be taken to the mts.ru section;
• To authorize, enter your phone number in long-distance format;
• then you can find out the SMS password by clicking the link next to the red “Login” button “Receive password by SMS”;
• after that, enter the SMS combination in the password field;
• at the next stage you will enter your personal section;
• Don’t forget to change the password to a permanent one in “Settings”, or next time you can also log in using an SMS password.

After completing these steps, any user will successfully register their MTS Personal Account.

Appearance first page of your MTS personal account

How to check MTS subscriptions

Using the instructions described above, you can log into your MTS Personal Account and unsubscribe from subscriptions. This method is available to all subscribers; MTS also offers other services that allow you to cancel one subscription or all. Mostly connected subscriptions are paid; options and the list of subscriptions can be checked and disabled in the following way:

• using the “My Content” service;
• using the service and the command *152*2# you can find out the list of content by selecting the appropriate menu item;
• the content can be checked by you and disabled by the operator if you leave a corresponding request with the support service by calling 0890.

Using the services listed above, you can also control expenses. Subscribers will be able to receive their detailed monthly expenses using the command *111*341#. Details for the period – *111*342#.

My content service, go to Ordered content->active subscriptions

Disable MTS subscriptions via the Internet

Unfortunately, many MTS subscribers do not suspect that they are supporting scammers by paying for their unnecessary subscriptions. How often this happens. At first glance, you receive an SMS with an interesting promotion in which you would like to participate, but for this you need to register. You send SMS for this purpose, but in fact you become a subscriber to content - a service that you do not need. How can I get rid of this problem?

Use your MTS personal subscription account for this:

• go to the “My Content” website – moicontent.mts.ru;
• go from the main page to the link “Active subscriptions”, this will require authorization in your MTS Personal Account;
• disable subscriptions on the page that will appear in front of you after logging in.

Unsubscribe via USSD

The MTS provider allows you to deactivate your subscription using short commands. There is a special ussd service for these purposes. The command *152# allows you to enter the menu of paid services and subscriptions; this can be done using the direct combination *152*2#. In the displayed list you will have a command on how to disable unnecessary paid subscriptions.

For example, for subscriptions received in the form of paid SMS, you can use two methods of deactivation. The first is to search for the command *152*2# in the corresponding content services menu.

You can also cancel all existing subscriptions using the “Content Ban” service, which is activated free of charge by MTS support operators.

In this case, no subscription will be connected to your number while this option is in effect. This is a great way to save money by prohibiting subscriptions for children or on your number if your smartphone often ends up in children's hands.

So your subscriptions are always in your hands. They can be activated and deactivated with a few keys.

Remove subscriptions via SMS

Another way to disable annoying and, as a rule, paid subscriptions is “reconnaissance in force” using SMS.

In this case, a technical trick is used. It is typical for all subscriptions that they come from the numbers to which you are subscribed, so they can be canceled not only using commands, but also SMS to these numbers. This is an easier way to get rid of unnecessary content.

To disable, send an SMS to the short number from which the newsletter comes, with the text STOP or STOP. If the content is canceled, a corresponding notification will be sent. If not, try doing the same with the number “0”. Typically, one of these methods will help get rid of annoying spam.

How to avoid getting subscriptions in the future

Unauthorized debiting of funds from subscriber accounts mobile network MTS is a rather hot topic for discussion in online communities, because every day hundreds of users are faced with the fact that the operator charges money for the provision of any services. However, in reality, it is not the mobile operator who is to blame for this situation, but the subscriber himself, who inadvertently subscribed to paid services and mailings.

In order not to shift responsibility for reducing the balance Money on the shoulders of the operator, it is worth familiarizing yourself with the recommendations provided in this article. It will help you find out how to disable services on MTS and save a positive balance on your SIM card. Using your personal account to disable paid options and services. The interface allows the user to see all paid services that are tied to a specific number.

How to disable all paid services through your MTS personal account?

Using the section "Service Management", you can disable paid services in a few clicks. To do this, the subscriber needs access to the network and basic computer skills; if they are missing, then they should turn to the voice portal for help. "Mobile assistant" from the telecom operator MTS, which is available when making a call to the number 111 . Not all paid subscriptions provided by the operator are useless. For example, among the basic services provided by the operator, there is the “Mobile Internet” service.

Disabling mobile data will result in the user losing the ability to use their tablet or smartphone to surf the Internet, view their favorite websites, or send and receive MMS. In your personal account, you can clarify information about other paid services, and then select from the list only the most necessary options, for which a fixed subscription fee will be charged.

To understand the essence of the services and familiarize yourself with the features of the current tariff, you should pay attention to the information for subscribers in your personal account. If the subscriber does not plan to use paid services in the future, then in his personal account he can refuse to provide unnecessary options by clicking the red cross next to the name of the selected service. Immediately after disconnection, the subscription fee automatically stops being debited from the balance. Do not forget that payment may be charged by the operator for the provision of package services.

These can be packets of network traffic, text messages and other services, which can be disabled using the tab "Packages and service packages". The user should not write off all responsibility for wasting funds from the balance sheet to mobile operator, because there is a high probability that he independently connected some services, and then stopped using them, but did not refuse to provide them. To avoid such misunderstandings, you should periodically review the details of expenses, and then disable all unused options, mailings and service packages.

Disabling paid services on MTS using USSD commands

There are quite wide possibilities for managing your own SIM card, provided to the subscriber by MTS; he can disable all paid services using special USSD commands. Having previously received a list of connected services, the subscriber can visit the MTS company portal and find out USSD commands to turn them off. To do this you need to send text message with a number "1" to the number 8111 .

This action will allow you to obtain information about paid subscriptions connected to the number. To get information about free services, the subscriber must send a number in the message «0» . But if he is interested in information about all the services that are connected to the number, then the text field in the sent SMS the message should be left blank.

You can also clarify information about connected paid services using the USSD command "*152*2#", after dialing this combination, you must press the call key.

A call to the operator will help you disable MTS paid subscriptions

Help desk operators can help users get acquainted with information about connected paid services and, at the subscriber’s request, disable some of them.

To communicate with a representative of the MTS company, you should call the number 0890 or 8-800-250-08-90 . After connecting to the operator, the subscriber must introduce himself and provide information about his passport data. After identifying the subscriber, the operator will help you disable unnecessary services over the phone or tell you how to refuse to provide them yourself.

The reason for the depletion of funds from the balance may be paid subscriptions. Information about them is available to users of the Internet Assistant in the “My Content” section, in which the subscriber can disable unnecessary subscriptions. The second option for working with active subscriptions is the USSD command “ *152# ».

Some MTS subscribers are very unhappy that money is debited from their mobile account for services they do not use. And their complaints are well founded. The article describes how to disable all paid services on MTS, except the Internet.

Where to begin?

Have you started to notice that small amounts are disappearing from your MTS number in an unknown direction? Don’t understand why the operator charges money? It's time to take action. To begin with you need to « MTS" check paid services.

Receiving the information

You can do this in one of the following ways:

1. On the telephone keypad, dial *152# and send a call. After a couple of seconds, an interactive menu will appear on the screen. We are interested in the category “Your paid services”. To select it, press number 2. A new menu will appear. Here we need “Options” (number 1). The request will be sent for processing. After 1-2 minutes, a message will be sent to your mobile phone containing a list of connected options. We will figure out how to disable paid services on MTS later. Now let's look at other ways to obtain information.

2. Dial *152# and send the call. A menu appears on the display. But this time we select the “Options” item (number 1). In response to the request, you will receive a message with a list of connected services (free and paid).

3. Do you want to deactivate subscriptions that are eating up your balance? To do this, you need to call 0890. The autoinformer will dictate further actions. If you need to talk to an operator, then dial the support call center number - 8-800-250-0890. There is another way to get rid of unnecessary subscriptions. Namely through the voice menu. Select the item “Manage services and subscriptions”. You will receive a list of connected options.

4. If you were unable to remove paid services on MTS yourself, then go to the nearest office of this operator. Be sure to take your passport with you. Managers will explain how to disable all paid services on MTS or will perform the necessary actions themselves.

5. You can use the Internet Assistant service. To do this, you need to register on the operator’s official website and gain access to your “Personal Account”. Then we go to the page again from a computer or mobile phone. Select the “Services and Facilities” category. There is all the necessary information about the connected options.

What services are provided for a fee?

Many MTS subscribers use various options every day. Some of them are paid, others are free. You need to study the list of services and understand what you can refuse, thereby saving money. For example, you once enabled “Favorite number”, “Chat” and “Number blocking”, but now these options are no longer needed. But for each of them, money is withdrawn from your account. Just disable them and the problem is solved. The very next day you will notice that money is no longer debited from your balance.

How to disable all paid services on MTS?

Information about previously activated options has been received. You have carefully studied the list of services and selected those that you can refuse. It's time to take decisive action.

How to disable all paid services on MTS? There are several ways. You can choose any of them.

Method No. 1 - through the “Internet Assistant”

We go to the operator’s web page. If you do not yet have a “Personal Account”, then you need to go through a simple registration. It will take just a few minutes. In the “Login” field, enter your mobile phone number. You also need to enter a password. Where can I get it? Click on the “Get password” link. An SMS with the treasured numbers will be sent to your phone. There is another way. Dial *111*25# on your phone, send a call and create your password, consisting of 5-7 digits.

After registration, go to your “Personal Account” again. We find the “Internet Assistant” tab, and in it the “Tariffs and Services” section. This contains information about previously connected options. We disable services that are not needed or interesting.

Method No. 2 - through the “Expense Control” service

Do you want to get a list of all paid subscriptions installed on your MTS number? Then use the “Expense Control” service. To start it, dial *105*801# and send a call. Then click on number 2. The autoinformer will prompt you to view the catalog of subscriptions and disable some of them.

Method number 3 - visiting your “Personal Account”

We go to the official page of the operator. Enter your login and password to gain access to your “Personal Account”. Now select the “My Subscriptions” tab. A list will appear on the screen. We disable those subscriptions that are of no interest.

Method number 4 - using SMS and USSD requests

On your mobile phone, dial *152*2# and send a call. A message will be sent to your number containing a list of paid services. You can also disable them using SMS and USSD commands.

"Content Ban"

Money on your phone is consumed not only by certain services and subscriptions, but also by messages sent from paid short numbers. Often scammers set up a lure. It happens like this: the subscriber’s number receives an SMS with an interesting anecdote, congratulations on winning a competition, and so on. A person sends a reply message to a four-digit number, unaware that after this money will be debited from his account.

Do you want to protect yourself from scammers? Then install the “Content Ban” service. After activating it, your mobile phone will not receive messages and calls from short numbers. In addition, you yourself will not be able to send SMS to them.

You can activate “Content Ban” in one of the following ways:

• dial the operator number - 0890;
• visit a communication salon, taking your passport;
• send a request by dialing *152# and call.

Are you already fed up with spam messages? Then call the operator and tell him about it. You can also leave your complaint on the operator’s official page (via your “Personal Account”). Another way to combat spam is to redirect the sent message to number 6333.

Finally

We hope that you have figured out how to disable all paid services on MTS. First you need to get information about activated options. Those services that are not needed or interesting are subject to removal. And “Content Ban” will allow you to avoid wasting money. If you are unable to solve the problem yourself, then contact the specialists working at the MTS office.

If you find that money has begun to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before you disable anything, you should find out what options your money is going to pay for. You can check the paid subscriptions of your MTS operator as follows:

• Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to an SMS with text 1 you will receive a list of paid options, an SMS with text 0 - a list of active ones free services.
• You can check using the USSD command *152#. Dial this number on your phone, then select “Your paid services” in the menu that appears. You can bypass this action using the direct service command *152*2#. Next, you can choose: find out about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions on how to disable them.
• Use your “Personal Account” at login.mts.ru. To register, you will need to enter your phone number and password from SMS; there is also an authorization method via social media. After logging into your personal account, go to the “Tariffs and Services” section, then select “Service Management”, you will be redirected to a page with a list of connected options.
• Install the “My MTS” application on your smartphone. It is available on Google Pay (for Android versions 2.3 and higher), App Store(for iOS 7.1 and higher) or Windows Store (for WP 8.1 and higher). In the main menu of the application you will find the “Services” tab, there is a list of all connected services.

Disable via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be disabled manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid options of the MTS mobile network operator and ways to disable them:

Deactivation via mobile application

By using mobile application“My MTS” you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

1. From the main menu of the “My MTS” application, go to the “Services” section.
2. A list of options will appear on your screen, with a toggle switch located opposite each of them.
3. To disable the option, move the toggle switch to the OFF position.

Management through your personal account

Having gained access to your personal account on the operator’s official website, you can disable paid services on MTS using the following algorithm:

1. From your personal account page, go to the “Tariffs and Services” section.
2. Select "Service Management".
3. You will be redirected to a page with a list of all connected services.
4. Opposite each of them you will see information about the connection date and cost.
5. To deactivate an unnecessary option, click on the “Disable” button opposite the entry.
6. After the operations have been completed, you will receive an SMS message from the MTS operator with a report on the disabled options.

Personal visit to the office or call the operator

Some services of the MTS operator cannot be disabled independently, either through the “Personal Account”, SMS or USSD commands. Such options include, for example, “ Parental control" and "Content ban". You can refuse them only through the contact center, by calling the operator, or in a specialized MTS store.

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