What does an mts television personal account look like? How to check the balance of MTS Television using the MTS agreement number. Temporary blocking of Internet and TV

In this note, you will learn how to check all your MTS numbers in your personal account on the official website.

The problem is relevant for everyone mobile operator Russia and for those countries where starter packs are sold by passport.

The essence of the problem

There is a possibility that fraudsters have used your passport data and are now using the MTS number (like any other operator) registered in your name.

This is especially true for Crimea, because During the rush in 2014, many left their passport details to the first MTS-Russia starter pack dealer they came across.

Here example of this problem in one of the communities on the social network VKontakte:

What could this mean for you?

The balance of a number you didn’t know about may go negative, and they will start calling you asking to pay off the debt. The amounts can reach quite impressive values ​​(hundreds and thousands of rubles) and the case can go to court.

If the number, which you use, registered to an unknown person, That threatened :

• All your social media accounts
• Your email
• Electronic wallets
• And even your bank account

After all, the legal owner of the number can, using a passport, restore “your” number to himself and use everything listed above!

There may be other consequences, more burdensome, but let’s not spoil our mood, but just check how much telephone numbers MTS is registered to you.

Instructions for searching numbers in your MTS personal account

1. Follow the link https://login.mts.ru/ for Login to your MTS personal account and enter any of your MTS number and password (if you have not registered, you can click the “Receive password via SMS” link):

2. After entering your personal account, top right find the "Settings" link and click on it (by the way, immediately check if your last name, first name, patronymic indicated under the “Settings” button):

3. On the page that opens, click on item “List of contracts”, then on link “Check out the list of contracts”:

4. On the “List of Agreements” page, click "Generate report" button(the message “Request registered!” will appear):

5. After a few seconds refresh the page, you should see link “List of contracts for XX.XX.2016”, click on it:

6. It will open before you list of all contracts with a list active numbers MTS(all numbers registered to you are indicated in the “Subscriber number” column):

Addition: if phone numbers are not displayed

If in the sixth step phone numbers are not visible, then use the form to send a report by e-mail on the same page (it is located just above).

Step by step:

1. Find the title “Generate a report and send by e-mail”
2. Enter your e-mail
3. Click the button "Send by mail"

To you on email a letter will arrive with full table , which indicates both contract numbers and telephone numbers (subscriber number).

What to do if your last name is not in your personal account?

If in your MTS-Russia personal account, when you log in using your phone number, your last name, first name and patronymic name are not indicated, then there are two solutions.

1. You received a number from your passport and you have an agreement: Contact MTS support service and describe the problem indicating the contract number.
2. You received a number without a passport: you will have to buy a new starter package and link to it all your accounts on social networks, e-mail, electronic wallets, in general, in all services where you indicated your number, replace it with a new one. After this, you can also try to resolve the issue with technical support.

I repeat that this case is more dangerous than the next one, because... your number can be blocked at any time and you can lose all your accounts that are linked to this number.

What to do with extra MTS numbers?

If there are MTS numbers in the list that you did not know about, urgently contact the support service at 0890 or via the link https://anketa.ssl.mts.ru/ind/feedback/, you can ask a question on social networks, for example,

1. Login to your Personal Account occurs through authorization; you need to know the user name (Login field) and password. You will find the data you need in the registration card or look in the “Subscriber Memo” that the company gave you when you connected.

2. For those who use Internet or Television services, it is possible to obtain a new password in their Personal Account by contacting the toll-free MTS hotline number 8 800 250 0890 (works around the clock).

Login to your personal account

To log into your Personal Account:

1. Go to the organization’s website www.mts.ru, select a region and launch the “Personal Account” menu.
2. Click on the Home Internet and TV link.
3. Enter your personal data: Login and password. You need to look for them in the registration card or in the “Subscriber Memo”. It is possible to provide/receive this data upon personal request to the company.

The password can also be changed/reset if you have the passport details of the person who executed the contract. To do this, you need to contact the Contact Center. The number you can call for information is 8-800-250-0890.

Restoring access to your personal account

In case of loss of data to enter your “Personal Account” you must:

1. Renewal of lost data is carried out in specialized MTS stores. The subscriber for whom the contract was drawn up, having his passport with him, can contact a consultant for restoration. Also, another person can restore data if they have a notarized power of attorney.

2. Subscribers who use Internet and Television services can receive a password for the MTS manager’s phone number 8 800 250 0890 at a time convenient for you, free of charge.

MTS home Internet login to your personal account using your personal account

In the MTS Personal Account there is the possibility of authorization using the Personal Account number. You just need to indicate your login and password; instead of the login, we indicate your personal account number. This opportunity is available to those users who use Television as well as the Internet from the company.

You need to take the information about your personal account number from the contract that you received when connecting to Home Internet or TV at the MTS Communication Center or when connecting at home.

View balance

We go to the official website www.mts.ru, select your region, click on the “Personal Account” section. In the field where you need to indicate your Login and Password, fill in the data given to you upon connection. As soon as you log in, you will see your account status.

Behind additional information The subscriber can contact us at 8 800 250 0890 at the customer service center, from any operator (calls within Russia are free).

How to pay for home internet?

Convenient payment methods for subscribers:

• Payment through our website without commission using your personal account number
• In MTS stores without commission
• Through branches of Sberbank of Russia OJSC

Fast replenishment terminals, such as: Qiwi, Cyberplat, Campey, as well as in Russian post offices. A small commission will be charged.

Login to your Home Internet account

Official site: http://www.mts.ru/dom/ login
Personal Area: to come in
Hotline number: 8 800 250-0-050
Contact via website: http://www.mts.ru/feedback_fix/ login
Refill: http://www.mts.ru/dom/help/action_account/pay_serv/ login

Undoubtedly, every MTS client needs to understand how to find out the balance on their account. There are several ways to do this. Here we will look at the five main ones. The fastest and most popular method is, of course, typing the USSD command.

How is the balance checked in a situation where the connection is lost or the smartphone screen suddenly stops working? For this purpose, there are options such as calling the service technical support, operator, USSD request and application for your device.

How to find out MTS balance?

As we said above, the status on your account is found out by making a call, sending a request, or through an application on your gadget. You can also find out your MTS balance via the Internet.

Mostly quick option here is sending a request. At the same time, there are also cases when it is necessary to check the balance of another SIM. A separate special method is suitable here.

USSD request to determine balance

You should dial the following combination on your phone: *100# . Press the call key, and on the gadget screen you will see the balance and expiration date of the card. If your phone does not have Russian, enter the following combination instead of the above: #100# .

To check the availability of packages of minutes, SMS and traffic, use *100*1# .

You can also find out about the availability of SMS, MMS, minutes, and traffic packages that have a limited validity period by applying *100*2# . In the message received after completing the request, you will also see the validity period.

Do you have connected GPRS packages? Find out about their balance by request *100*217# .

How to find out the MTS account balance through the service number?

By call

It is also possible to contact the service number 111 . There you will hear an auto-informer. To find the item you need there, listen to what the informant says and press the desired number. The answering machine will tell you the status of your balance. Is your phone not functioning correctly or has its screen been broken? Then this method will suit you quite well.

Via SMS

You also have the option of checking your balance via SMS. To do this you should send 11 on 111 . Please note that calls and SMS to 111 are not charged.

How to find out the MTS balance on the personal account of a loved one?

MTS has an interesting feature to check another person’s balance. To do this, his number must be on the “favorites” list. This option is provided completely free of charge. To check the account of a person close to you, simply dial *140*phone number# .

Call operators to check balance

This method will take you a lot of time, so use it in extreme cases. After all, there are the fastest and easiest ways to check your balance. Operators are called when there are some problems or some important issues have arisen that cannot be resolved without the intervention of operators.

Phone number for contacting operators – 0890 . It is available around the clock and on any day.

It is advisable to call operators on weekdays, namely before lunch time, otherwise you will have to wait quite a long time for your turn.

In addition, there is an interesting option to select the “Call me” option. You will hear about this from the answering machine. You can go about your business and the operator will call you.

We repeat, calling the operators is necessary only in extreme cases, since it may take 15-20 minutes for the operator to respond. So it’s better to use other ways to check your balance.

Using the phone application

The company developed a service called “MTS service”. It is designed for self-service of network users. Here you can control your expenses, manage your SIM and more.

What are the advantages of using the application:

• Ability to check your account, bonuses, status of package services.
• Here you can top up your account.
• Here you can find information about all available tariffs, as well as the ability to switch to a new one.
• Ability to connect subscriptions, services, as well as disable them.

The application is available to smartphone users on both Android and iOS. You only need access to an Internet connection or use Wi-Fi.

Android users can find the application in " Google Play”, and those who have “iOS”, accordingly, have the opportunity to download it from the “App Store”.

It is worth noting that you have the ability to connect an option called “Live Balance”. Thanks to it, information about the account status is displayed on the screen of your device after every SMS, call and other paid transaction. You will only need to pay daily in total 10 kopecks. This way you can take control of your spending on mobile communications, and also significantly reduce your expenses.

So the balance check is carried out completely different ways. Now you know everything about how to find out the balance on MTS on your phone. All that remains is to choose the simplest and fastest one, which is always the USSD service. Stay in touch with your loved ones, stay with MTS!

MTS is one of the very first service companies cellular communications. For my rich history it has captured the hearts of millions of users throughout the country. After concluding a new contract, each consumer is assigned a unique MTS personal account. It has its own numerical number of twelve digits. Subsequently, it determines the status of the client’s main balance. In this review, we will learn how to check for debts on it and consider everything available methods replenishment.

How to check the presence and size of debt

Some of the consumers received specific messages from the operator, which indicated the amount of debt and the timing of its replenishment. If you do not pay off your debts on time, your card will be blocked. Subsequently, the provider has the right to go to court for further proceedings. After this, the collectors will take care of you. To avoid such a situation, it is enough to replenish your personal account in a timely manner, as well as periodically check its balance.

If you do not agree with this decision and are not responsible for the use of communication services during the specified period, write a complaint and submit it to the manager or representative of the provider in your city. Find out the debt by personal account MTS can be several in simple ways, which involve actions via the Internet or with the help of qualified specialists. For various devices The verification methodology may differ, so in this article we will look at algorithms for the operator’s main equipment.

On the phone

The most obvious and first sign that you have zero or minus is the inability to make a call or send a message. In other situations, you can resort to standard methods of controlling your personal account:

1. Use MTS USSD combinations. Dial the code to check your personal balance - *100#. To manage your SIM card and tariff plan, dial *111#.
2. Dial toll free number service support - 0890. In the handset you will hear the voice of a robot informant, you will be asked to select one of the options. When you hear the desired sentence, press the corresponding button on the virtual keyboard. Or wait for the specialist’s response and voice your request to him. The current balance status will be immediately dictated to you. A telephone conversation with an operator is free.
3. Go through initialization in your personal account through the company’s official website on the Internet. Access is allowed for each MTS user. But first of all, you will need to complete the operation to register a new account. This procedure quite simple, you need to indicate your contact information, namely the number mobile phone. In the lower field you must indicate security code, which will come to your device in the form of an SMS notification. On the main page of your personal account, you will see the current status of your balance, as well as the amount of balances under the tariff plan. If you click on the account status tab, a menu will open in which statistics for the past month and personal account number are detailed.
4. Download to your mobile device My MTS application. It is publicly available on almost every website. software and software. The installation will happen automatically. The utility allows you to manage all installed MTS services and characteristics tariff plan, as well as connect and cancel options and applications. The main window of the program displays current statistics and balance on this moment. You can use the application and your personal account only if you have active access to the Internet.
5. Find on the map of your city or locality the provider’s branch serving private and corporate clients closest to you. Ask the manager to dictate the quantity to you Money and the presence of debts.

On a tablet

The process of checking your personal account balance is almost the same as with a cell phone. In fact, Tablet PC is an enlarged form of a standard smartphone. The only difference between them is the display size. The user can also make calls, use the USSD combination service and send text messages. You can view the debt in the client’s personal account or through mobile app. The easiest way is to dial the sequence of characters - *100# and you will instantly find out the status of your personal account.

On 3G and 4G modem

The provider produces special devices for accessing the Internet via a computer. USB modems are similar to standard memory cards. Connect the gadget to the appropriate port on your PC. After this, the system will install the software automatically. If everything went well, the Connect Manager icon will appear on the desktop. With help of this application you can find out about the debt on MTS at any time. Just run the program and you will see the current SIM card balance. You can check your account status by entering the USSD code *100#. Here you can top up your account if necessary and track the main characteristics of the tariff plan.

Debt payment methods

The modern age allows subscribers to pay their bills from almost anywhere without being tied to a specific point. You can pay for MTS using a personal account using the following methods:

1. Use yours bank card. Link it to a number cell phone and using the MTS wallet or the Easy Payment service, make transactions by bank transfer.
2. Another method requires inserting the card into an ATM or terminal of your service bank. In the menu, select the desired item and provide your contact information, enter the amount for payment.
3. You can repay the debt at any nearest sales center of the provider in your area.
4. Use MTS services to instantly complete transactions or complete the procedure directly on the company’s official website or in your personal account.
5. For cash payments, you can easily find terminals in your city. They are usually located in public places or shops.
6. Almost all banks offer their clients fast payment services. Check with your representative for details.

If you have a debt on MTS, do not try to ignore such a message, try to pay it off as quickly as possible so as not to run into all sorts of troubles.

If you are an MTS subscriber, then you will have to use your personal account number often. Talking on the phone and sending messages are not free of charge. Money leaves the account quickly, there is nothing unusual about this. “Zero balance” becomes not only an unpleasant surprise, but also a real problem: you can top up your account again or pay off the debt after you enter your personal account number

Personal account is the subscriber's account in automated system MTS. It is necessary to obtain information about all subscriber receipts, expenditures, as well as services provided and their volume. The number consists of 12 digits. In this article we will look at what methods exist that will help you find out your MTS personal account number.

You can find out your MTS personal account number in your “Personal Account”

• Register on the official website mobile network MTS in " Personal account».
• To register, you must click on one of the four pop-up windows at the top of the page: mobile connection, home Internet, financial services, payments. Click the icon mobile connection" To enter your “Personal Account” you must log in. After the page has fully loaded, the system will ask you to enter a phone number. It is important to enter the number without the numbers “7” or “8” that precede the number. In other words, enter a ten-digit number. Select the “Receive password via SMS” icon. A message with a password will be sent to your number, and you will be able to log in to the site. Entry is free.
• In your personal account at the bottom there is a “Subscription” icon (the icon may have another name, for example “Account Information”: the system is constantly updated and improved, but the functional part remains unchanged, so users can easily find the links they need). By clicking on this icon, you will find out the numbers of all your personal accounts. In your Personal Account you will find a lot more useful information and you will be able to manage your settings.
• If you can’t log into your “Personal Account” and log in, disabling the firewall will help. The next step is to try to access the site by installing a different browser: Mozilla Firefox.
• If you have already registered on the site, you can log in again by logging in using social networks: Facebook, VKontakte, LiveId. All you have to do is click on the icon of your preferred social network.

You can find out the MTS personal account number from the contract

• You can find out your personal account number from the communication services agreement form. But such a form is not always at hand. It also happens that important documents are lost.
• If you lose your contract, the MTS support service will help you out. You will need to tell the operator your phone number and provide your passport details. By providing the operator with the necessary information, you can find out your personal account number

After registering on the MTS website in your Personal Account, you will see detailed information on your personal account and phone number. Unlike subscribers of other operators, if they have a personal account number, MTS number users have the opportunity to pay for services from the personal account of the MTS number. Knowing your personal account number, you can pay for the Internet via phone, withdraw money from your phone, or resolve the issue of withdrawing money to pay for unknown and unnecessary services.