MTS my expenses 152. Controlling MTS expenses - how to check the details. Contacting the MTS company salon

Obtaining information about expenses allows customers of mobile operators to control their balance and disable paid services in a timely manner. Until recently, MTS subscribers had access to service “5 last paid actions”. To find out about them, you just had to type a USSD request * 152 # .

The service is currently unavailable, and the operator offers customers to check the money debited through the option "Today's Expenses" or electronic service "Cost control".

How to view paid actions per day

To request information, use a direct command * 152 * 1 # or code * 152 # to open a menu and select an item 1 . An SMS is sent to the subscriber’s number, which reflects latest paid actions, for which MTS wrote off money in the period from 00:00 hours of the current day.

This service is provided free of charge.

The client receives information about the latest charges for connected options, the price of calls, SMS and traffic. The subscriber is informed about all tariffed services paid for during the specified period, even if they were activated earlier.

Providing information about daily expenses on MTS has its own flaws:

1. Information is grouped, words in the message are shortened. Information about recent transactions is not always clear. For example, when using Internet traffic, the information in the SMS will look like this: “ Mobile Internet: 3G traffic (internet.mts.ru); (HRV, outside Dom. MR); 109.97 MB; price: 5.35 rubles.” This means that the subscriber left the home region, traffic consumption was charged within the framework of intranet roaming.
2. The client will not be able to obtain information about the latest paid services, if the write-off took place several days ago. This is inconvenient, since the subscriber does not always have the opportunity to view the balance on the same day and find out about unreasonable expenses.

How else can you check 5 paid actions?

You can view your daily consumption on MTS in your personal account if you register on the operator’s website. The client will receive several documents:

• invoice with information about total expenses and current account balance;
• summary table with information about funds credited;
• general information about write-offs.

The data comes to your Personal Account or to email. The subscriber receives information not only about the last 5 operations on MTS, but also data on all debits and credits for the last 30 days or any other selected period.

This method also has its own flaws:

1. To find out about the latest debits from your account, you need to fill out a special form for an official request. Electronic documents They don’t send it right away, but after some time.
2. Also MTS indicates the cost of recent actions, but without specifics. For example, all calls and SMS will be listed as “Telephone Services” with a total price. There is no way to know how much a specific conversation or Internet session cost.

The most convenient way is to use the mobile application. The menu has “Cost control” button.

Pressing "Cost Control" button will open a diagram on which the user immediately sees how many payments MTS has written off over the last month.

IN mobile application information is also available on the cost of each call, SMS, tariffed use of traffic, services and entertainment services, including free ones. Necessary click on the corresponding line to see when and to which number messages were sent or calls made.

If the subscriber wants to view 5 charges in the last day or more long term , he can scroll down the page and open “Transaction History”, where all paid transactions will be visible for any selected period (by default - 30 days). Also available in the app list of additions, Can order detailed write-offs by e-mail.

Conclusion

The “Expenses for Today” service replaced the MTS “5 last actions” option. The same command is used to obtain information, but Now there is a limit not on the number of operations, but on time: debits from 00:00 of the current day are displayed.

To quickly obtain information about communication costs, you should use "My MTS" application. Not only are five operations available to the subscriber, but all write-offs within 30 days.

If you often have to deal with loss Money from balance mobile number, regardless of whether you use communication services or not, it’s time to ask yourself how to check the costs of MTS. A situation where the balance has been replenished, and after a while when trying to call or send text message it turned out that there was no money in the account, a message that is probably familiar to most subscribers.

Most often, additional services are activated on their numbers, which the client does not know about or has simply forgotten. They are the reason for debits from the account. It is also possible that when making a call, the subscriber does not know that the called number is registered in another area, which means that it will be charged differently.

How can I check my expenses (MTS) and control the process of debiting funds from my account?

Options for checking debits from an account

• It is very convenient to control your number through the web interface of your personal account. On the official website of the provider, you can check all the data you are interested in: find out which paid options are activated and what their cost is, get details for a specific period (no more than six months from the current date), disable unnecessary services, etc.
• If you do not have the opportunity to regularly use the Internet to check such information, but the question of how to view my expenses (MTS) is still relevant, then use the USSD request service. By entering certain combinations, you can get information about activated packages, services and options, and find out what the cost of the last actions performed on the number is ( we're talking about only about paid actions and only for the last two days).

“Balance under control” service

Operator cellular communications took into account the subscriber's interest in the cost of the call he made and developed the “Balance under control” option. For a symbolic subscription fee, only ten kopecks daily, the subscriber can find out every time after the call ends how much this dialogue cost him. Information is received in the form of a text message immediately after the operation is completed. You can activate the service by requesting *152*3#.

How to view my MTS expenses

1. Check the list of services present on the number in any of the convenient ways: through your personal web account or through the request *152*2#. When using the second option, the name and cost of the activated services will be received in the form of a text message.
2. Refuse unnecessary services. Once you find out what exactly is changing your balance downward, it's worth eliminating it. Options for disabling specific services can be viewed on the MTS website or by contacting the contact center at 0890.
3. If no options or newsletters are connected to the number, how can I find out my expenses? In this case, MTS offers to use the “Detailing” service.

Details of MTS expenses

View detailed information You can report all debits from your number balance for a specific period yourself, through your personal web account or by visiting the operator’s salon. It should be remembered that information can only be viewed via the Internet for the last six months. Which means that if you are interested in the period that preceded this one, then you will not be able to avoid a visit to the office.

When ordering details via the web interface, you can receive a detailed transcript in just a few minutes to your email, which must be specified in advance. You can use the details if you do not find connected services on the number, but the amount of charges seems suspicious to you. Perhaps you just often communicate with a person whose number is registered in another region.

Modern mobile phones are equipped with various options to which you can connect a large number of different services. Naturally, you can use them only when the subscriber’s account is full, because most of these services are paid. In the case where there are few options and services, it is quite easy to ensure that they are all paid for and the subscriber’s account is not empty. If this cannot be done, you have to check the last paid actions performed, for example, when using the services of MTS.

In order to quickly check for which actions funds were debited from the subscriber account, you need to use the “latest paid MTS actions” service. It allows you to study in detail and find out exactly what paid actions you performed over the last two days, and for what exactly the fee was debited from your subscriber account. Having sent a request to the operator with a request to indicate the last five paid actions, the subscriber will receive information about them in the form of a response SMS. This is a great way to get an idea of ​​your expenses, although if you need more granular detail, there are other methods to consider.

This service is available to MTS subscribers not only when located in Russia, but also in international roaming. This allows you to quickly control your balance cell phone and always stay in touch. This is especially important, because in roaming the cost of many standard services is much higher than the cost of similar services in home region. Unfortunately, many cellular subscribers forget about this.

Basic verification methods

The last 5 paid actions of MTS can be checked using various options for sending a request. This is how they usually use it:

• SIM card functional menu, go to your Personal Account or use the “My MTS” application;
• USSD request;
• submitting an application in writing at the company’s office (this service is paid).

The most common are the first two methods, which are easy to perform, fast and effective. In addition, there is Personal Area MTS subscriber, which is posted on the company’s official website. With its help you can also obtain the necessary information. It is worth noting separately that anyone can remotely receive a response to a request for paid actions, however, only the subscriber himself can make a written request. The fact is that providing information about the movement of funds in his account to third parties is prohibited by law.

This service is provided by the operator absolutely free of charge and is valid in international roaming. This allows you to control costs even abroad. Thus, you can save significantly by refusing those services and options that cost the most in international roaming.

As for the algorithm of actions for obtaining emergency information about expenses on a subscriber account, get the necessary information directly from mobile phone or smartphone, you can do this as follows: by typing the command - *152*1# and pressing the call button. In response, the operator will send the owner mobile device An SMS containing information about the last five paid actions performed by him. The same message will indicate the dates of debiting funds from the subscriber's account, as well as the time of this or that operation.

Submitting an application at the office

There are cases when a subscriber needs to receive information about account movements in the form of an official document. For example, the reason for such an appeal may be going to court. Write an application for this issue only the subscriber himself can personally, since the law prohibits transferring confidential information to third parties. Details of the subscriber's expenses, in some cases, can be ordered by government agencies upon request.

When contacting the MTS office, you will need a passport, without which it is impossible to provide any information about the subscriber. The application will need to indicate the reason for the application and the period for which information is required. Typically, information on such a request is provided immediately upon the client’s request, and he can request the necessary information for any period of use of a particular tariff plan. In addition, when using this method You can immediately determine which services and numbers are causing unreasonable expenses and disable them.

The disadvantage of a written request for account details is the long wait for a response, especially if the subscriber is in international roaming. Sometimes a written request may be refused.

Advantages and disadvantages

One of the advantages of the option under consideration is the fact that the detailing of the subscriber’s recent expenses allows you to quickly track where unplanned expenses go. In this case, you can take timely measures to stop the unnecessary “leakage” of money. Thus, claims against the operator will immediately disappear, since the picture of the movement of funds in the account will be clearly visible.

Usually, money abroad can be spent unmotivatedly in the case when the subscriber has any options connected that require increased expenditure of money. This could be an Internet option or a special service operating exclusively in Russia. Its timely disabling or changing the terms of provision is possible only upon receipt of account details. If you do this in writing, you will have to return to your home country and order a printout of the account movements there. In the same case, when the subscriber uses the service to check the last five expenses, he can avoid many complications.

As for the minuses, the described option has only one negative side - the small amount of information provided, namely, the service does not make it possible to track the movement of funds in the subscriber account for a suspicious period. Naturally, in this way it is difficult to track the leakage of money from the account when it is written off in small amounts.

In this case, you will have to do full detailing, which is only possible at the MTS office. In any case, whether or not to use the option that allows you to clarify costs must be decided by the subscriber himself.

Mobile operator MTS offers free services to provide subscribers with details of calls and expenses on their SIM card. Expense detailing allows you to better control your bills. mobile communications. If funds go “nowhere”, you can check spending in several ways.

USSD command

Most quick way find out where the money is going from the account - input USSD commands. It is recommended to use it in cases where funds are debited suddenly and without the active participation of the subscriber. On your phone you need to enter dialing mode and enter the combination *152*1# . In response, the device will receive a message with information about the last 5 transactions from this SIM card related to waste of funds.

In your personal account on the MTS website

On the official MTS website you can not only manage services and set up tariffs, but also get acquainted with the details of expenses. To do this you need:

Within a few minutes, the subscriber will receive complete details of transactions from the account. Separately, there is the possibility of ordering call details. It is carried out according to the same principle.

In the mobile application "My MTS"

Ordering details through the application leads to the same result as through your personal account. The report will be sent by email or will open in a separate window in mobile browser. Download free application“My MTS” can be done through App Store, GooglePlay, Windows Store.

Algorithm for ordering details:

1. Log in to the application;
2. Log in to the “Account” section;
3. Click the report order button;
4. Select the type of detail (spending funds, calls);
5. Specify the period;
6. Choose where to send the summary;
7. Press the button to confirm the operation.

Reports arrive within minutes. If the server is heavily loaded, sending takes 1-2 hours.

Call to operator

By calling the number 0890 , the subscriber can also order a summary of recent expenses. In this case, it is necessary to provide passport details and the secret word specified in the agreement with the MTS operator. After a dialogue with a specialist, an SMS message with information about expenses will be sent to the client’s phone.

Visit to an MTS communication salon

At the nearest post office you can get detailed expenses for any period in printed form. This method suitable if the report is ordered as a legal document. You need to have your passport with you. Managers working in the salon will make details for the period of interest to the subscriber and print it out.

Order a report to your home

At the MTS communication salon, at the request of the subscriber, the service of delivering a report to home is available. The service is called “Order a document in hand”, delivery cost is 20 rubles. The document with the report will be sent by mail. Delivery speed depends on the local post office.

Are you suspicious that money from your phone balance is disappearing in an unknown direction? If so, and you are a subscriber mobile operator MTS, it will not be difficult to control the expenditure of funds. Details of write-offs can be obtained by any user. In addition, you can carry out control for the period of interest to you, for example, a day or a month, using one of the tools that are accessible from a phone, a tablet, or a computer.

• Mobile assistant by logging into your personal account;
• A company employee by contacting the operator’s company salon;
• Phone using the appropriate USSD commands.

Attention! Detailed details will be available to you if you order it at the MTS office or through your personal account. Information received by sending USSD allows you to find out the current balance and money spent over a short period.

Personal account on the MTS website: how to check the expense of funds?

The mobile assistant is very functional, because thanks to it you can connect new services to your number, disable outdated options, change tariff plan, as well as check your balance and find out how much money has been credited to your account and how much has been spent. In other words, this is a convenient management tool provided by MTS.

In order to generate detailed expenses, you need to go to the “Account-Expense Control” section. There you will see three items:

• Expense for the current month. By selecting this item, you can find out how much money was spent on MTS services for a specified time period. IN automatic mode a detailed report will be generated indicating all deposits made to the personal account and a list of minutes and megabytes spent, text messages sent, USSD commands, the cost of which will be written in the appropriate field;
• Expenses for the past months. This item allows you to find out how much money was spent on phone number for past periods. It is an excellent tool for analysis, thanks to which you can optimize your own mobile communications costs;
• Details of conversations. This item exists so that the subscriber can check how much he spends on outgoing calls, SMS and Internet traffic.

Attention! The MTS company generates reports on spent funds absolutely free, so everyone can control the spending of money from their account, regardless of whether their balance is positive or negative.

I would like to say that your personal account is convenient because you can see full list subscriptions and, if necessary, disable them, because they are often the ones that increase the cost of money.

Debiting money from an MTS account: additional ways to obtain information

The USSD service is another convenient tool for controlling the expenditure of funds. If, for example, you notice that during the last 24 hours a certain amount has disappeared from your account without your knowledge, then you can find out about the latest debits by dialing the combination *152*1#. The response to the sent request will be a text message containing complete information about what services MTS charged the money for. It's completely free. Adding a special option is not required.

Attention! It won’t be difficult to track your USSD spending while in international roaming. This, again, is free, but there is one caveat: the response SMS often arrives with a slight delay.

Contacting the MTS company salon

If you recently topped up your account, but the money was quickly debited, and you want to find out why this happened, then you can order details at the mobile operator’s office. The only requirement is to present your passport, because the salon employee is obliged to check it. If the phone number is not registered in your name, then you will have to control the expenditure of funds through your personal account. There are no other options in such a situation.

Call to MTS call center

If you are not able to use the Internet assistant to track the receipt of money into your account and its expenditure, then, if necessary, you can find out information about the cost of the latest services by calling help desk(number - 0890 or 8-800-250-0890). The operator who contacted you is obliged to check your account and report everything about the expense of funds for the time period you are interested in.